Client Growth & Assurance Consultant

ProcessUnity, Inc.; Ireland; On-site; EUR 70,000 - 110,000; Full time

Job summary

ProcessUnity, Inc. is seeking an Assurance Services Consultant to guide clients in maximizing their use of the ProcessUnity platform. You will collaborate with customers to optimize workflows, share best practices, and run weekly sessions to drive growth and engagement.

Ideal candidates demonstrate strong communication, problem solving, and a proactive approach to elevating the customer experience. You will coordinate multiple projects in a fast-paced environment and play a visible role in

Qualifications

• 5+ years of consulting experience with complex teams and programs.
• Strong written and verbal communication skills.
• Customer-centric mindset with ability to address business needs.
• Proven ability to drive process improvements and customer experience.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Collaborative, proactive, and able to support client expansion.

Responsibilities

• Collaborate with clients to grow usage of the ProcessUnity platform.
• Provide best-practice advice on issues and growth strategies post-implementation.
• Lead weekly sessions to enable, build, and strategize platform usage.
• Build enduring client partnerships and support their professional growth.
• Act as advisor, offering expert knowledge and guidance to customers.
• Budget and manage deadlines within monthly hour allotments.
• Maintain regular calls and consulting engagements with clients.
• Support client retention and growth initiatives across the organization.

Skills

Consulting experience

Client management

Communication

Process improvement

Multi-tasking

Team collaboration

Proactive learning

Customer expansion

Job description

ProcessUnity, Inc. is seeking an Assurance Services Consultant to guide clients in maximizing their use of the ProcessUnity platform. You will collaborate with customers to optimize workflows, share best practices, and run weekly sessions to drive growth and engagement.

Ideal candidates demonstrate strong communication, problem solving, and a proactive approach to elevating the customer experience. You will coordinate multiple projects in a fast-paced environment and play a visible role in