Catering Assistant

The Wright Group; Ireland; On-site; EUR 23,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Meals on Duty

Internal and external training

Discounts in sister properties

Employee Recognition Awards

Discounted airport shopping

Job summary

The Wright Group is seeking Full Time Catering Assistants to join our team in Terminal 1, Dublin Airport. This role involves shift work, including early starts from 3am, with 5 days over 7 possible. You will deliver high standards of service in a busy food hall and bar environment, ensuring guest satisfaction.

Ideal candidates will have strong communication, a passion for hospitality, and a polished appearance, ready to work flexible hours across a fast-paced setting at the airport.

Qualifications

• Excellent communication and customer service skills.
• Ability to multi-task in a fast-paced environment.
• Flexible hours and shift work.
• Strong command of English in speaking and writing.
• Impeccable self-presentation and professional appearance.

Responsibilities

• Provide excellent, friendly, courteous service to all guests.
• Welcome guests to the food hall and bar.
• Maintain knowledge of menu, drinks, and promotions.
• Serve F&B products efficiently to high standards.
• Prepare and set up food hall and bar areas before and after service.
• Participate in internal training.
• Maintain a positive, friendly attitude with guests and colleagues.

Skills

Excellent communication

Customer service

Multi-tasking

Flexibility with hours

English language

Impeccable presentation

Job description

Full Time Catering Assistants

We are currently has excellent opportunities available for a Full Time Catering Assistants to join our team in Terminal 1 Dublin Airport.

As we are based in Dublin Airport, we work based on shift work. You will be expected to work from 3am for some shifts. You must be available any day per week, 5 days over 7.

Purpose:

To provide a high standard of customer care by ensuring the smooth, efficient running of the food hall and bar operations. Provide all guests with a consistently high standard of service by ensuring a warm welcome, delivery of accurate and efficient orders and the attention to detail that ensures maximum guest satisfaction.

Role and Key Responsibilities:

• To provide excellent, friendly and courteous service to all guests.
• To ensure that guests are acknowledged and warmly welcomed to the food hall and bar.
• To maintain a high level of knowledge on product offerings; including menu's, wine's, hot and cold beverages, and promotional products.
• To ensure that all Food and Beverage products are served efficiently and in accordance with the Marqette's high standards of presentation.
• To ensure that the food hall, bar and all food & beverage areas are properly prepared and set-up prior to and after service.
• To participate in all relevant internal training.
• To maintain a positive, friendly and professional attitude with both guests and your colleagues.

The ideal candidate for this position will have:

• Excellent communication skills
• A desire to provide a consistently high standard of customer service
• The ability to multi-task in a fast-paced environment
• Flexibility with regards to hours
• A good command of the English Language
• Impeccable self-presentation

Benefits package:

• Competitive salary
• Meals on Duty
• Provision of internal and external training and development
• Discount in sister properties
• Employee Recognition Awards
• Discounted airport shopping

• Employment is subject to Garda Vetting.*

The Wright Group are an award winning F&B hospitality portfolio that build unique 'out-of-the-box' brands for all of life's celebrations and the moments that matter.

Our venues provide a space for people to connect, have fun and feel welcomed.

Established in 1996, we now employ over 700 people through our collection of over 24 Restaurants, Bars, Food Halls, Cafes, Event Spaces & Convenience Retail.

Our mission is to always convey passion for the products and services we offer and to consistently deliver the best experience to our customers.

Our vision is to deliver customer satisfaction, provide timely, responsive service with integrity, simplicity and a passion for excellence, while exceeding our customers' expectations.

Our values are influenced by our vision which are disrupting norms with creative thinking, by delivering new concepts and experiences with passion and consistency. Striving to consistently better than the competition, while listening to our colleague's feedback.