Casual Receptionist

Hilton Garden Inn Dublin City Centre; Dublin; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on food and accommodation

Staff discounts

Employee Assistance Program

Free Leisure Club access

Annual social events

Free parking where applicable

Staff meals on duty

Uniform provided

Job summary

Hilton Garden Inn Dublin City Centre is seeking a Casual Receptionist to join our dynamic hotel team in Dublin. You will greet guests, check-in and check-out, handle queries, and promote hotel services.

The role suits a friendly, customer-focused person with good IT skills and the ability to work under pressure. We offer staff discounts, meals on duty, and uniform provided.

Qualifications

• Passionate and willingness to learn.
• Exceptional customer service and guest focus.
• A true team player with a positive attitude.
• Competent level of IT proficiency.
• Ability to work effectively under pressure.

Responsibilities

• Provide excellent service from Check-In to Check-Out.
• Assist guests with queries in a timely manner.
• Demonstrate knowledge of room types, rates, packages.
• Upsell hotel services and facilities to maximise occupancy.
• Ensure compliance with hotel security and health & safety rules.

Skills

Customer service

Team player

IT proficiency

Pressure handling

Willingness to learn

Job description

Job Ref: AM15719

Branch: Hilton Garden Inn Dublin City Centre

Location: Hilton Garden Inn Dublin City Centre, Dublin

Salary/Benefits: Competitive Salary

Contract type: Casual

Hours: Part Time

Shift pattern: 0700-1530, 1430-2300

Hours per week: 0

Posted date: 21/08/2026

Closing date: 21/09/2026

We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person

• Passionate and willingness to learn
• Exceptional customer service- someone who can make our guests smile
• A true team player
• A competent level of IT proficiency
• The ability to work under pressure

The Role

• As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
• Assist with guest queries in a timely and efficient manner
• Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
• Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
• Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations

The Benefits

• Amazing discounts on food, drink and accommodation throughout the group
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.

Located amongst the financial district with the International Financial Services Centre (IFSC) sitting next door, Hilton Garden Inn Dublin City Centre is perfectly placed for any business guests. With only a short 6 minute walk to the convention centre and a brief 7 minute walk up to Connolly Rail station, the business traveller is in a prime location for all their needs.