Business Development Director (Remote in Ireland )

Otonomee Customer Management Limited; Ireland; Remote; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Equipment provided

Home office allowance

Online Gym and Wellbeing Studio

Pension

Professional growth

Team events

Job summary

Otonomee is seeking a growth-focused Business Development Director to drive new business for its BPO services, initially targeting Ireland, the UK, and Nordics, with expansion into EMEA. This hunter role requires opening doors, building relationships from scratch, and closing high-value consultative deals, with support from the CCO and leadership.

Location: full-time, work from home, ideally based in the Dublin region.

Qualifications

• 5+ years of new business sales experience in BPO, outsourcing, or related services.
• Proven track record of winning complex, high-value deals in a consultative sales environment.
• Experience selling to C-suite executives (e.g., Customer Support, Operations, HR) is an advantage.
• Experience in B2B enterprise selling.
• Self-starter who can manage a pipeline and activities independently.
• Strong collaboration skills to work cross-functionally and deliver results.
• Exceptional communication and negotiation skills with the ability to influence at all levels.
• Solid commercial acumen and structured pipeline forecasting.
• Adept at building relationships with senior executives and industry leaders.

Responsibilities

• Drive new client acquisition, owning the full sales cycle from prospecting to closing the deal.
• Build and manage a high-quality pipeline through strategic outreach.
• Engage with senior stakeholders to understand needs and shape tailored BPO solutions.
• Collaborate with internal teams to create tailored solutions for potential clients.
• Share market insights to shape positioning, messaging, and GTM strategy.
• Represent the company at industry events and networking opportunities to build brand awareness.

Skills

New business sales

BPO/outsourcing

C-suite engagement

Pipeline management

Consultative selling

Job description

This is an incredible opportunity for a growth oriented and ambitious individual to join a fast-scaling business. We're looking for an experienced Business Development Director to drive growth from new business for our BPO service business. The initial focus will be on the Irish UK and Nordics markets, with a clear opportunity to grow into a broader EMEA-facing role as we continue our rapid expansion. This is a hunter role, ideal for someone who knows how to open doors, build relationships from the ground up, and close high-value, consultative deals. You'll be supported by the CCO and senior leadership team but success in this role depends on your ability to take initiative, build a pipeline, and work collaboratively to win.

Location: This is a full-time work from home position. However, our ideal candidate will be based in the Dublin Region.

WHAT YOU'LL BE DOING

• Drive new client acquisition, owning the full sales cycle, from prospecting to closing the deal
• Build and manage a high-quality pipeline of opportunities through strategic outreach.
• Engage with senior stakeholders to understand needs and shape tailored BPO solutions
• Collaborate with internal teams (e.g., marketing, product development, operations) to create tailored solutions for potential clients
• Share insights from the market to help shape positioning, messaging, and GTM strategy
• Represent the company at industry events, conferences, and networking opportunities to build brand awareness and establish connections

ABOUT YOU

• 5 years+ of experience in new business sales, ideally within BPO, outsourcing, or related services e.g. professional services or consulting.
• A consistent track record of winning complex, high-value deals in a consultative sales environment.
• Experience selling to C-suite executives in functions such as Customer Support, Operations, or HR is an advantage.
• Experience in B2B Enterprise selling
• A self-starter mindset - comfortable working independently, with the discipline to manage your own pipeline and activity.
• A strong sense of team collaboration - you know how to bring the right people in at the right time and work cross-functionally to deliver results.
• Exceptional communication and negotiation skills, with the ability to influence decision-making at all levels.
• Solid commercial acumen and a structured approach to pipeline management and forecasting.
• Adept at building relationships with senior executives, stakeholders, and industry leaders.

WHAT YOU GET IN RETURN

• A competitive salary and commission structure to reward high performance
• Equipment provided
Home office allowance
• Online Gym and Wellbeing Studio
• Pension
• The opportunity for professional growth.
• The opportunity to join a fast-scaling business at an exciting stage in its development
• Fun company events and team outings.
• Autonomy and Responsibility Fully work from home position base d in Ireland

OUR RECRUITMENT PROCESS

• 45 min Teams interview with the Recruitment Team
• 60 min Teams interview with the Hiring Manager
• 60 Min Team Interview with SLT
• OTO1