Branch Welcome Advisor - Athlone (9.45am to 2.45pm M-F)

Cpl Group; Leinster; Vor Ort; EUR 32.000 - 36.000; Teilzeit

Zusammenfassung

Bank of Ireland, advertised through CPL, is seeking a Part Time Welcome Advisor in Athlone. The role is a 12-month contract with hours Monday to Friday, 9.45am to 2.45pm.

You will be the first point of contact for customers, delivering friendly, professional service and supporting both personal and business customers. Responsibilities include guiding customers through self-service banking, managing branch flow, and updating customer information.

Qualifikationen

• Proven track record in delivering excellent customer service.
• Strong communication and teamwork abilities.
• Self-motivation with a drive to achieve goals.
• Curiosity for technology and willingness to learn new systems.
• Interest in growing career with Bank of Ireland and CPL.

Aufgaben

• Deliver exceptional customer service (including cashier duties where required).
• Guide customers through self-service options such as Banking 365.
• Manage customer flow and ensure a smooth branch experience.
• Update and maintain customer information on internal systems.
• Handle basic queries and issues and escalate when necessary.
• Share customer insights to help improve service delivery.

Kenntnisse

Customer service

Communication

Teamwork

Problem solving

Tech openness

Jobbeschreibung

Join Bank of Ireland through Cpl - Build Your Future in Banking!

Part Time Welcome Advisor - Athlone

Location: Athlone

Contract: 12 months

Salary: €16.48 per hour

Working Hours: Monday - Friday, 9.45am to 2.45pm **you must be available to work these hours to apply for the role**

We're looking for an ambitious and motivated individual who wants to kick-start or advance their career in banking.

As a Welcome Advisor, you'll be the first point of contact for customers, ensuring every interaction is friendly, professional, and efficient. You'll work as part of a dynamic, supportive team while engaging with both personal and business customers.

Key Responsibilities

• Deliver exceptional customer service (including cashier duties where required)
• Guide customers through self-service banking options such as Banking 365
• Manage customer flow and ensure a smooth branch experience
• Update and maintain customer information on internal systems
• Handle basic queries and issues confidently and elevate when necessary
• Share customer insights to help improve service delivery
• Embrace change, innovation, and learning as part of your daily role

What Will Make You Stand Out

• A track record of excellent customer service
• Strong communication and teamwork skills
• Self-motivation with a drive to achieve goals
• A curiosity for technology and openness to learning new systems
• A genuine interest in growing your career with Bank of Ireland
• Interest in further study and professional development (APA or similar qualifications)

If you're ready to start a rewarding career journey with Bank of Ireland and Cpl, apply today and take the first step toward building your future in banking!