Boutique Hotel Receptionist – Guest Experience

O'Callaghan Collection; Dublin; Presencial; EUR 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Your Birthday as an extra paid day off

Enhanced holidays with service

Rewards programme

Refer a friend - up to €1000 reward

Discounted room stays - friends and a,

Discounted F&B when you are a guest in

The opportunity to progress - 4 Hotels

Tax saver for travel tickets

Bike to work scheme and a safe place

Descripción de la vacante

The O'Callaghan Collection is seeking a friendly hotel receptionist to warmly welcome guests and manage check-in/check-out with precision. You will handle inquiries, phone calls and emails, supporting guests with local information and services.

Impeccable presentation, professional demeanor, and experience with Opera software are highly regarded for delivering exceptional hospitality and memorable stays in Dublin.

Formación

• Experience in customer service, ideally within the hotel industry.
• Immaculately turned out with a professional and friendly demeanor.
• Ability to assist guests and handle inquiries during their stay.
• Experience with Opera hotel software is preferred.

Responsabilidades

• Greeting and welcoming guests, creating a positive first impression.
• Check-in and check-out procedures with accuracy and timeliness.
• Assist guests with inquiries and local information; resolve issues.
• Answer phone and emails; direct to relevant staff.
• Maintain lobby appearance and reception area.

Conocimientos

Customer service

Guest communication

Professional demeanor

Herramientas

Opera hotel software

Descripción del empleo

The O'Callaghan Collection is seeking a friendly hotel receptionist to warmly welcome guests and manage check-in/check-out with precision. You will handle inquiries, phone calls and emails, supporting guests with local information and services.

Impeccable presentation, professional demeanor, and experience with Opera software are highly regarded for delivering exceptional hospitality and memorable stays in Dublin.