Bodyshop Advisor

Johnson & Perrott Motor Group; Cork; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Pension scheme

Wellness programs

Sales bonus

Employee assistance

4 day work week

Job summary

Johnson & Perrott Motor Group in Douglas, Cork, Ireland, is seeking a Bodyshop Advisor to support the efficient operation of our Bodyshop department. This full-time, permanent role involves handling general administrative tasks, managing live job cards, processing invoices, organising bookings, and liaising with fleet and insurance companies to keep customers updated.

You will interact with customers by phone, prepare estimates, and contribute to a smooth, customer-focused service.

Qualifications

• Full clean driving licence.
• Previous experience in a service or bodyshop is advantageous.
• Fluent English.
• High standards and motivation to learn.
• Passion for cars.
• Able to lead and work well as part of a team.
• Excellent communication skills.

Responsibilities

• General Administrative Tasks: Perform a variety of administrative duties to ensure smooth operation of the department.
• Managing Live Job Cards: Maintain and update live job cards, ensuring accurate documentation of ongoing projects.
• Processing Invoices: Handle the processing of invoices promptly and accurately, maintaining financial records with attention to detail.
• Organizing Bookings: Coordinate bookings effectively, optimizing workflow and scheduling to meet deadlines.
• Liaising with Fleet Companies: Act as a primary point of contact for fleet companies, providing updates on the progress of work and addressing any queries or concerns.
• Liaising with Insurance Companies: Act as a primary point of contact for insurance companies, to gain authorisation for repairs.
• Customer Communication: Interact with customers over the phone, providing assistance, answering queries, and ensuring a high level of customer satisfaction.
• Issuing Estimates: Prepare and issue estimates to customers, ensuring transparency and clarity regarding costs and timelines.

Skills

Customer service

English proficiency

Teamwork

Communication

Organisational skills

Attention to detail

Education

B Driving Licence (required)

Job description

Location: Douglas, Cork, Ireland.

Job Type: Full Time, Permanent

About Us:

At Johnson & Perrott Motor Group, we are a growing team united by our shared values of caring, commitment, and integrity. As of Ireland's leading motor groups, our mission is to keep Ireland moving, one satisfied customer at a time. If you're ready to make a difference and grow with us, we want you on our team.

Job Summary:

As a Bodyshop advisor you will play a vital role in supporting the efficient operation of our Bodyshop department.

Responsibilities Include but Are Not Limited To:

As a Bodyshop Advisor your main responsibilities will include, but are not limited to:

• General Administrative Tasks: Perform a variety of administrative duties to ensure smooth operation of the department.
• Managing Live Job Cards: Maintain and update live job cards, ensuring accurate documentation of ongoing projects.
• Processing Invoices: Handle the processing of invoices promptly and accurately, maintaining financial records with attention to detail.
• Organizing Bookings: Coordinate bookings effectively, optimizing workflow and scheduling to meet deadlines.
• Liaising with Fleet Companies: Act as a primary point of contact for fleet companies, providing updates on the progress of work and addressing any queries or concerns.
• Liaising with Insurance Companies: Act as a primary point of contact for insurance companies, to gain authorisation for repairs
• Customer Communication: Interact with customers over the phone, providing assistance, answering queries, and ensuring a high level of customer satisfaction.
• Issuing Estimates: Prepare and issue estimates to customers, ensuring transparency and clarity regarding costs and timelines.

Required Education, Skills, and Qualifications:

• You will need to have a full clean driving licence.
• Previous experience within a service or bodyshop department is advantageous.
• Be fluent in English.
• Be able to work to high standards and be highly motivated to learn.
• Have a passion for cars.
• Be able to lead and work well as part of a team.
• Excellent communication skills

Benefits:

• Competitive Compensation: We offer a competitive package, with access to a pension scheme once eligible.
• Wellness Initiatives: We prioritize your well-being and offer wellness programs to support your health and happiness.
• Bonus Opportunities: We provide sales and employee referral bonuses to reward your contributions to our team.
• Employee Assistance Program: Access to a support program to assist with any challenges you may face.
• Work Life Balance: We offer a 4 Day Work Week for this role.

Experience:

• Service/bodyshop: 1 year (preferred)

Licence/Certification:

• B Driving Licence (required)

Work authorisation:

• Ireland (required)

Work Location: In person