Bilingual Ukrainian SaaS Project Support Specialist

Grouper; Ireland; On-site; EUR 32,000 - 48,000; Full time

Job summary

Grouper is seeking a Ukrainian speaking Project Support Specialist in Ireland to ensure Ukrainian-speaking clients have a seamless experience with our SaaS products. You will handle basic project coordination, onboarding, product training, and troubleshooting while collaborating with cross-functional teams.

The role requires strong communication and documentation skills, fluency in Ukrainian and English, and the ability to work independently or in a team within a fast-paced, security-conscious

Qualifications

• Graduate or 6 months to 1 year of experience in project support.

Responsibilities

• Provide basic project coordination and support the project manager.

Skills

Ukrainian language

English language

Customer support

Project coordination

Communication

Documentation & reporting

Digital security awareness

Cloud deployment knowledge

Education

Bachelor's degree

Tools

CRM software

Ticketing systems

Project management tools

Job description

Grouper is seeking a Ukrainian speaking Project Support Specialist in Ireland to ensure Ukrainian-speaking clients have a seamless experience with our SaaS products. You will handle basic project coordination, onboarding, product training, and troubleshooting while collaborating with cross-functional teams.

The role requires strong communication and documentation skills, fluency in Ukrainian and English, and the ability to work independently or in a team within a fast-paced, security-conscious