Client Solutions Engineer - Irish Speaker - Join our Sofia Team

Cross Border Talents; Galway; Remote; EUR 80,000 - 100,000; Full time

Job summary

A leading international support firm is looking for a Client Solutions Engineer fluent in Irish and English to join their Sofia team. The role includes providing customer support through various channels and resolving product issues. A supportive training program is provided to ensure success. This position offers relocation assistance, competitive salary, and opportunities for career growth within a multicultural environment.

Benefits

Monthly housing allowance

Relocation package

Fully paid training

Competitive salary

Private health insurance

Career development opportunities

Qualifications

• Fluency in Irish and English is required.
• Excellent communication and problem-solving skills essential.
• Customer-first mindset with adaptability to new processes.

Responsibilities

• Provide customer support across phone, email, and chat.
• Troubleshoot and resolve product-related issues.
• Use CRM and ticketing systems effectively.
• Follow established guides while delivering personalized solutions.
• Stay updated with product knowledge through ongoing training.

Skills

Fluency in Irish

Fluency in English

Excellent communication skills

Problem-solving skills

Job description

Client Solutions Engineer - Irish Speaker - Join our Sofia Team

Role: Solutions Consultant
Location: Sofia, Bulgaria (Relocation Support Provided)
Type: Full-time (40h/week)
Start Date: September 2025

About the role

We're looking for Irish and English-speaking professionals to join our team in Sofia, Bulgaria, supporting one of the worlds most recognized search engine brands. This is your chance to kick‑start or advance your international career while enjoying a supportive, multicultural work environment.

No tech background? No problem. Our training program will give you all the tools you need to succeed.

What we offer

Monthly housing allowance to support your rent

Relocation package (travel, temporary stay, rental assistance)

Fully paid training

Flexible contract options (including part-time)

Competitive salary + private health insurance

Career development and internal growth opportunities

International team and friendly work culture

What you'll do

Provide customer support across phone, email, and chat

Troubleshoot and resolve product-related issues

Use CRM and ticketing systems effectively

Follow established guides while delivering personalized solutions

Share best practices and support team collaboration

Stay updated with product knowledge through ongoing training

What we're looking for

Fluency in Irish and English

Excellent communication and problem-solving skills

Customer‑first mindset with adaptability to new processes

Ability to stay calm under pressure and work in a team

Motivation to learn and grow in a global company

Because we believe in growing together. Here, learning never stops, teamwork is celebrated, and your well‑being is always a priority. If you're ready to start an exciting career journey in Sofia, apply now!