Bilingual Customer Service Specialist - EN/FR (Hybrid)

Cardinal Health, Inc.; Ballyogan; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

Cardinal Health, Inc. in Dublin, Ireland, is seeking a bilingual Customer Service Representative (English & French) to join our team hybrid from our Dublin office.

You will manage orders, respond to inquiries, and ensure accurate processing to deliver exceptional customer experience. This role requires 1–2 years in customer service or order management, fluency in English and French, and familiarity with SAP is preferred.

Qualifications

• Fluency in English and French is required.
• 1-2 years in Customer Service / Order Management.
• Experience with SAP is preferred.
• Strong attention to detail and ability to multi-task.

Responsibilities

• Process daily orders accurately.
• Respond to customer queries by email and phone.
• Resolve order, shipping, returns, credits, and invoice issues.
• Maintain proactive communication with internal teams.
• Ensure shipments align with lead times and customer requirements.

Skills

Bilingual English/French

Customer service mindset

Education

Some third level education

Tools

SAP knowledge

Job description

Cardinal Health, Inc. in Dublin, Ireland, is seeking a bilingual Customer Service Representative (English & French) to join our team hybrid from our Dublin office.

You will manage orders, respond to inquiries, and ensure accurate processing to deliver exceptional customer experience. This role requires 1–2 years in customer service or order management, fluency in English and French, and familiarity with SAP is preferred.