Betting Shop Customer Experience Associate

Boylesports; Tullamore; On-site; EUR 17,000 - 19,000; Full time

Job summary

BoyleSports in Tullamore is seeking a Customer Service Assistant to join the Retail team. You will help the Shop Manager deliver a high standard of customer service, take bets across channels, and ensure smooth daily operations in a busy betting shop.

We are looking for a friendly, reliable team player with good numeracy and communication skills, and flexibility to work across seven days. Training and development are provided within a supportive environment.

Qualifications

• Customer service focused and trustworthy.
• Flexible to operate 7 days a week.
• Adaptable to a fast-paced retail environment.
• Strong numeracy and attention to detail.
• Team player with initiative and confidence to build rapport.
• Interest in Sporting industry and bets.
• Ambitious to progress within the company.
• Promote the company brand and be results focused.
• Excellent communication and problem solving.
• Organised, reliable and dependable.
• Proven cash handling ability.

Responsibilities

• Assist the Shop Manager with day-to-day shop operations.
• Open and close the shop; manage shop team when needed.
• Handle cash and transactions; ensure accuracy.
• Provide outstanding customer experience and promote products.
• Introduce customers to multi-channel/digital journey.
• Maintain high shop presentation and compliance with procedures.
• Deliver training and support to develop the team.
• Passionate about teamwork and social responsibility.

Skills

Customer service

Trust and integrity

Flexibility

Attention to detail

Teamwork

Initiative

Sporting knowledge

Excellent communication

Cash handling

Job description

BoyleSports in Tullamore is seeking a Customer Service Assistant to join the Retail team. You will help the Shop Manager deliver a high standard of customer service, take bets across channels, and ensure smooth daily operations in a busy betting shop.

We are looking for a friendly, reliable team player with good numeracy and communication skills, and flexibility to work across seven days. Training and development are provided within a supportive environment.