B2B Associate Sales Manager

cnx; Leinster; On-site; EUR 55,000 - 75,000; Full time

Job summary

cnx in Dublin, Ireland, is seeking a B2B Associate Sales Manager to lead a sales team and drive revenue growth across accounts. You will oversee onboarding, adoption, health checks and renewals to maximize customer value and retention.

You will partner with the Sales Director and client teams, manage forecasts, ensure CRM accuracy, and coach weekly. This full-time, on-site role is based in Dublin-Santry.

Responsibilities

• Lead the team to achieve business targets and performance metrics.
• Provide accurate sales forecasting and maintain CRM data quality.
• Coach and conduct weekly performance reviews with team members.
• Analyze data trends to develop sales plays and territory strategies.
• Maintain strong client relationships and escalate issues when needed.
• Coordinate incentives and align with Sales Director on reporting.

Skills

Sales management

CRM

Forecasting

Team coaching

Tools

CRM software

Job description

Job Title

B2B Associate Sales Manager

Job Description

The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

• Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
• Be a point of escalation for our clients and respond promptly to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Work with client contact on reporting and forecasting
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Work with client contact on reporting and forecasting
• Coordinate team incentives and Sales Performance Incentive Funds
• Partner and build business relationships with all partners to ensure customer expectations are met

Location

Ireland, Dublin -Santry

Time Type

Full time