AI Solutions Architect - Pre-Sales Lead

Fin. The highest performing Customer Agent; Dublin; Hybrid; EUR 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and equity

Lunch every weekday

Health and dental insurance

Pension scheme

Cycle-to-Work

MacBooks provided

Job summary

Fin is seeking a seasoned Solutions Architect to join the Customer Solutions Team. You will engage directly with customers as their trusted advisor, shaping value across the sales cycle and partnering with Product, R&D, and Engineering to ensure customer needs drive AI-powered solutions.

The role emphasizes independent problem-solving, strong communication, and the ability to translate complex challenges into Fin solutions, with occasional travel and a hybrid work setup.

Qualifications

• Minimum of 5 years of experience in a technical pre-sales role.
• Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
• Ability to solve problems independently while thriving in collaborative team environments.

Responsibilities

• Lead technical discovery to identify and address customers’ needs.
• Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise.
• Conduct impactful, value-based solution reviews and in-depth technical sessions.
• Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities.
• Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues.
• Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning.
• Build trust with customers by approaching challenges with empathy and curiosity.
• Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin.
• Commit to customer success, ensuring lasting value and proactively addressing challenges.

Skills

Technical pre-sales

C-Level relationships

Technical discovery

Value presentations

Time management

Clear communication

Job description

Fin is seeking a seasoned Solutions Architect to join the Customer Solutions Team. You will engage directly with customers as their trusted advisor, shaping value across the sales cycle and partnering with Product, R&D, and Engineering to ensure customer needs drive AI-powered solutions.

The role emphasizes independent problem-solving, strong communication, and the ability to translate complex challenges into Fin solutions, with occasional travel and a hybrid work setup.