AI Models Infrastructure Engineering Manager

Fin. The highest performing Customer Agent; Dublin; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work

Great benefits

Job summary

Fin, the AI Customer Service company, is seeking an Engineering Manager for the AI Models Infrastructure Team. You will lead a high-performing team building the platform and infrastructure powering Fin's AI capabilities.

This is a highly technical EM role requiring prior AI experience and a hands-on engineering background. You\'ll mentor engineers and ML scientists, shape roadmaps, and collaborate with senior leaders.

Qualifications

• Experience training ML models and operating them in production, at scale.
• Experience leading infra or platform teams.
• Strong prior experience working as an engineer.
• Strong technical judgment and communication skills.
• Adaptable leadership style suited to a group that will grow quickly, and change shape over time.
• Curiosity and enthusiasm for AI.

Responsibilities

• Lead a high-performing team building the platform and infrastructure that power Fin's AI capabilities.
• Magnify the team's effectiveness, whether that means removing impediments, or finding ways to accelerate their progress.
• Support teams of ML Scientists and Engineers building AI powered capabilities.
• Plan, prioritize, and deliver high-impact roadmaps in partnership with the team's most senior engineers, balancing delivery, quality, and innovation.
• Empower the engineers on the team to act with agency and maximize their impact.
• Expand your scope over time, potentially taking ownership of additional platform domains as the team and AI initiatives grow.

Skills

Team leadership

ML production

Infra/Platform

Engineering

Communication

AI curiosity

Tools

Infra tooling

Job description

Fin, the AI Customer Service company, is seeking an Engineering Manager for the AI Models Infrastructure Team. You will lead a high-performing team building the platform and infrastructure powering Fin's AI capabilities.

This is a highly technical EM role requiring prior AI experience and a hands-on engineering background. You\'ll mentor engineers and ML scientists, shape roadmaps, and collaborate with senior leaders.