Aftersales Service Lead — Agricultural Machinery (Ireland)

PÖTTINGER Landtechnik GmbH; Ireland; Remote; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Full product and technical training

Competitive salary and benefits

Company vehicle

Career development opportunities

Supportive Irish and international团队

Secure, full-time position

Job summary

PÖTTINGER Ireland is seeking an enthusiastic Aftersales Service Manager to support our dealer network across Ireland. You will provide technical guidance on product sales, aftersales processes and warranty matters, while building strong relationships with dealers and customers.

Reporting to the General Manager, you will coordinate product demonstrations, events and training sessions, and collaborate with the Austria-based Aftersales team to ensure top-tier service delivery.

Qualifications

• Strong knowledge of the agricultural industry and practical experience with agricultural machinery.
• Academic background in agricultural engineering or a technical qualification preferred.
• Proven ability to build and maintain strong customer and dealer relationships.
• Excellent communication, presentation and interpersonal skills.
• Strong organisational and time management skills with the ability to work independently.
• Good IT skills and confidence using CRM systems.
• Self-motivated, proactive and willing to travel extensively throughout Ireland.
• Strong problem-solving skills and a customer-focused approach.
• Full clean driving licence.

Responsibilities

• Be the primary aftersales and product support specialist for PÖTTINGER dealers throughout Ireland.
• Provide technical support and guidance across product sales, aftersales processes and warranty matters.
• Build strong relationships with dealers, customers and stakeholders at all levels via CRM.
• Support the continued development and performance of the dealer network within your territory.
• Plan, organise and deliver specialist product demonstrations, dealer events, and customer training sessions.
• Coordinate and attend agricultural shows, exhibitions, open days and promotional events.
• Work with sales and marketing to execute sales promotions and campaigns.
• Collaborate with Aftersales at headquarters in Austria for best-in-class support.
• Coordinate deployment, maintenance and movement of demonstration/promotional machinery.
• Monitor customer feedback and market trends to identify improvement opportunities.

Skills

Agricultural knowledge

CRM systems

Communication skills

Interpersonal skills

Time management

Independent work

Travel willingness

Problem solving

Driving licence

Education

Agricultural engineering

Technical qualification

Tools

CRM software

MS Office

Job description

PÖTTINGER Ireland is seeking an enthusiastic Aftersales Service Manager to support our dealer network across Ireland. You will provide technical guidance on product sales, aftersales processes and warranty matters, while building strong relationships with dealers and customers.

Reporting to the General Manager, you will coordinate product demonstrations, events and training sessions, and collaborate with the Austria-based Aftersales team to ensure top-tier service delivery.