Aftersales Service Manager / Location: Ireland

PÖTTINGER Landtechnik GmbH; Ireland; Remote; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Full product and technical training

Competitive salary and benefits

Company vehicle

Career development opportunities

Supportive Irish and international团队

Secure, full-time position

Job summary

PÖTTINGER Ireland is seeking an enthusiastic Aftersales Service Manager to support our dealer network across Ireland. You will provide technical guidance on product sales, aftersales processes and warranty matters, while building strong relationships with dealers and customers.

Reporting to the General Manager, you will coordinate product demonstrations, events and training sessions, and collaborate with the Austria-based Aftersales team to ensure top-tier service delivery.

Qualifications

• Strong knowledge of the agricultural industry and practical experience with agricultural machinery.
• Academic background in agricultural engineering or a technical qualification preferred.
• Proven ability to build and maintain strong customer and dealer relationships.
• Excellent communication, presentation and interpersonal skills.
• Strong organisational and time management skills with the ability to work independently.
• Good IT skills and confidence using CRM systems.
• Self-motivated, proactive and willing to travel extensively throughout Ireland.
• Strong problem-solving skills and a customer-focused approach.
• Full clean driving licence.

Responsibilities

• Be the primary aftersales and product support specialist for PÖTTINGER dealers throughout Ireland.
• Provide technical support and guidance across product sales, aftersales processes and warranty matters.
• Build strong relationships with dealers, customers and stakeholders at all levels via CRM.
• Support the continued development and performance of the dealer network within your territory.
• Plan, organise and deliver specialist product demonstrations, dealer events, and customer training sessions.
• Coordinate and attend agricultural shows, exhibitions, open days and promotional events.
• Work with sales and marketing to execute sales promotions and campaigns.
• Collaborate with Aftersales at headquarters in Austria for best-in-class support.
• Coordinate deployment, maintenance and movement of demonstration/promotional machinery.
• Monitor customer feedback and market trends to identify improvement opportunities.

Skills

Agricultural knowledge

CRM systems

Communication skills

Interpersonal skills

Time management

Independent work

Travel willingness

Problem solving

Driving licence

Education

Agricultural engineering

Technical qualification

Tools

CRM software

MS Office

Job description

About PÖTTINGER IrelandFounded in 1871, PÖTTINGER is a family-owned company with a long tradition of innovation and success in agricultural machinery. As a leading manufacturer of grassland, tillage and digital farming solutions, we are committed to supporting our customers and dealer partners with industry-leading products and service.PÖTTINGER Ireland is continuing to grow, and we are seeking an enthusiastic and customer-focused Aftersales Service aManager to join our team. Reporting directly to the General Manager, you will play a key role in supporting our dealer network, driving customer satisfaction, and promoting the PÖTTINGER brand throughout Ireland.

Working place: Ireland

• Be the primary aftersales and product support specialist for PÖTTINGER dealers throughout Ireland.
• Provide technical support and guidance across product sales, aftersales processes and warranty matters.
• Build strong relationships with dealers, customers and stakeholders at all levels through effective customer relationship management (CRM).
• Support the continued development and performance of the dealer network within your territory.
• Plan, organise and deliver specialist product demonstrations, dealer events, customer training sessions and machinery handovers.
• Coordinate and attend agricultural shows, exhibitions, open days and promotional events.
• Work closely with the sales and marketing teams to create and execute sales promotion activities and campaigns.
• Collaborate with the Aftersales department at PÖTTINGER headquarters in Austria to ensure best-in-class technical support and service delivery.
• Coordinate the deployment, maintenance and movement of demonstration and promotional machinery.
• Monitor customer feedback and market trends, helping identify opportunities to improve products, services and dealer performance.

About PÖTTINGER IrelandFounded in 1871, PÖTTINGER is a family-owned company with a long tradition of innovation and success in agricultural machinery. As a leading manufacturer of grassland, tillage and digital farming solutions, we are committed to supporting our customers and dealer partners with industry-leading products and service.PÖTTINGER Ireland is continuing to grow, and we are seeking an enthusiastic and customer-focused Aftersales Service aManager to join our team. Reporting directly to the General Manager, you will play a key role in supporting our dealer network, driving customer satisfaction, and promoting the PÖTTINGER brand throughout Ireland.

Aftersales Service Manager / Location: Ireland

Working place: Ireland

Your tasks:

• Be the primary aftersales and product support specialist for PÖTTINGER dealers throughout Ireland.
• Provide technical support and guidance across product sales, aftersales processes and warranty matters.
• Build strong relationships with dealers, customers and stakeholders at all levels through effective customer relationship management (CRM).
• Support the continued development and performance of the dealer network within your territory.
• Plan, organise and deliver specialist product demonstrations, dealer events, customer training sessions and machinery handovers.
• Coordinate and attend agricultural shows, exhibitions, open days and promotional events.
• Work closely with the sales and marketing teams to create and execute sales promotion activities and campaigns.
• Collaborate with the Aftersales department at PÖTTINGER headquarters in Austria to ensure best-in-class technical support and service delivery.
• Coordinate the deployment, maintenance and movement of demonstration and promotional machinery.
• Monitor customer feedback and market trends, helping identify opportunities to improve products, services and dealer performance.

Your profile:

• Strong knowledge of the agricultural industry and practical experience with agricultural machinery.
• Agricultural engineering, agricultural mechanic or similar technical qualification preferred.
• Proven ability to build and maintain strong customer and dealer relationships.
• Excellent communication, presentation and interpersonal skills.
• Strong organisational and time management skills with the ability to work independently.
• Good IT skills and confidence using CRM systems
• Self-motivated, proactive and willing to travel extensively throughout Ireland.
• Strong problem-solving skills and a customer-focused approach.
• Full clean driving licence.

Our offer:

• Full product and technical training.
• Competitive salary and benefits package.
• Opportunity to work with a globally recognised, family-owned agricultural machinery manufacturer.
• Secure, full-time position within a successful and growing business.
• Company vehicle.
• Supportive Irish and international team environment.
• Career development opportunities within the wider PÖTTINGER Group.