Account Manager, SME Growth & Client Relationships

Radius; Galway; On-site; EUR 38,000 - 58,000; Full time

Benefits offered by this job

Bonus scheme

Pension contribution

Healthcare support

Company incentive schemes

Employee recognition programmes

25 days holiday + bank holidays

Job summary

Radius is hiring an SME Account Manager to build lasting relationships with a growing portfolio of customers. You will help customers get the best value from Radius services and identify opportunities to introduce additional solutions for their business needs.

You don't need years of experience—just the right attitude, energy and a proactive approach to delivering a great customer experience. A target-driven mindset and strong communication will help you succeed.

Qualifications

• Experience in sales, account management or customer-facing roles.
• Strong communication and relationship-building abilities.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Support customers with account queries and deliver excellent service.
• Understand customer needs and identify opportunities to cross-sell products.
• Maintain regular conversations to strengthen relationships and loyalty.
• Work toward sales and retention targets and manage your portfolio.
• Collaborate with colleagues to deliver outstanding results and keep records up to date.

Skills

People skills

Communication

Relationship-building

Target-driven

Customer-focused

Organisational skills

Active listening

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

Radius is hiring an SME Account Manager to build lasting relationships with a growing portfolio of customers. You will help customers get the best value from Radius services and identify opportunities to introduce additional solutions for their business needs.

You don't need years of experience—just the right attitude, energy and a proactive approach to delivering a great customer experience. A target-driven mindset and strong communication will help you succeed.