Accommodation Manager

O'Callaghan Hotel Group; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Your Birthday day off

Enhanced holidays

Rewards programme

Refer a friend program

Discounted room stays

Discounted F&B

Progression across 4 hotels

Tax saver for travel

Bike to work scheme

Job summary

O'Callaghan Collection, a luxury Dublin hotel group, seeks an experienced housekeeping supervisor to lead and develop the housekeeping team. You will ensure high standards of cleanliness, guest satisfaction, and smooth operations across Dublin city hotels.

Role requires 2+ years in hotel management, excellent guest service, strong English, and a flexible, team-driven approach. Opportunities for progression across 4 Dublin properties are available.

Qualifications

• Minimum 2 years of manager-level experience in a busy hotel.
• Excellent guest service and people skills.
• Excellent attention to detail in customer care.
• Strong written and spoken English.
• Ability to multi-task and support all hotel areas.
• Excellent communication and team-work skills.
• Flexible for early starts, late finishes, weekends and bank holidays.

Responsibilities

• Supervise, train, and schedule housekeeping staff.
• Oversee inventory levels, order supplies, manage budgets for cleaning materials and equipment.
• Maintain high cleanliness and hygiene standards; conduct regular inspections.
• Collaborate with front desk and maintenance for seamless guest experiences and timely room turnover.
• Develop and enforce housekeeping procedures, safety protocols, and eco-friendly practices.
• Prepare reports on housekeeping activities, occupancy, staff performance, and budgets.

Skills

Manager experience

Guest service

People skills

Attention to detail

English proficiency

Multi-tasking

Flexible schedule

Communication skills

Team player

Initiative

Job description

About Us

The O'Callaghan Collection is a design-led collection of Irish family-owned luxury boutique hotels located in the heart of Dublin city centre.
Each of our hotels has its own distinct character, inspired by its location and designed to deliver a unique and memorable guest experience. Proud of our heritage, we continue to invest in our properties and services to meet the evolving needs of today's travellers while maintaining the warm hospitality and personal touch that define our collection.
At the heart of everything we do is a commitment to exceptional service. We believe that memorable guest experiences are created through genuine hospitality, attention to detail, and a passion for exceeding expectations at every touchpoint.
As we continue to evolve, we are looking for individuals who share our dedication to excellence and take pride in delivering outstanding experiences. We value people who bring professionalism, enthusiasm, and a customer-focused approach to everything they do.
Joining O'Callaghan Collection means becoming part of a respected hospitality team with a reputation for quality, authenticity, and service excellence. If you are passionate about creating memorable moments for guests and contributing to a luxury hospitality experience, we would love to hear from you.

We are Caring | Proud | Accountable | Determined.

Benefits:

• Your Birthday as an extra paid day off!
• Enhanced holidays with service
• Rewards programme
• 'Refer a friend' program
• Discounted room stays - friends and family
• Discounted Food & Beverage
• The opportunity to progress - 4 Hotels in Dublin city centre
• Tax saver for travel tickets
• Bike to work scheme and a safe place to leave your bike.

Role information:

• Staff Management: Supervise, train, and schedule housekeeping staff, ensuring they adhere to standards and policies while maintaining a positive work environment.
• Inventory and Supplies: Oversee inventory levels, order supplies, and manage budgets effectively to ensure the availability of necessary cleaning materials and equipment.
• Quality Control: Implement and maintain high cleanliness and hygiene standards throughout the hotel, conducting regular inspections to ensure compliance and guest satisfaction.
• Operational Coordination: Collaborate with other hotel departments, especially front desk and maintenance, to ensure seamless guest experiences and timely room turnover.
• Procedures and Policies: Develop and enforce housekeeping procedures and policies, including safety protocols and eco-friendly practices, to uphold the hotel's reputation and standards.
• Reporting and Analysis: Prepare reports on housekeeping activities, including room occupancy, staff performance, and budget utilization, providing insights for improvements and efficiency.

Requirements:

• Have a minimum of 2-yearat manager level in a busy hotel environment.
• Provide a superb guest service and have excellent people skills
• Excellent attention to detail in delivering customer care standards
• Have good knowledge or both written and spoken English
• Be able to multi-task and be willing to help where required in all areas of the hotel.
• Excellent communications skills.
• Be able to work as part of a team and on own initiative.
• Be available and flexible for early starts and late finishes, weekends and bank holidays.