Accommodation Manager

O'Callaghan Hotel Group; Dublin; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Birthday day off

Enhanced holidays with service

Rewards programme

Refer a friend program

Discounted room stays

Discounted Food & Beverage

Progression across 4 Dublin hotels

Tax saver for travel tickets

Bike to work scheme

Job summary

O'Callaghan Collection in Dublin city centre seeks an experienced Housekeeping Manager to lead and develop our hotel cleaning teams and deliver exceptional guest experiences.

You will oversee standards, inventory, budgets, and cross-department collaboration to ensure smooth operations and outstanding cleanliness across our hotels.

Qualifications

• Minimum 2 years at a managerial level in a busy hotel.
• Provide superb guest service and have excellent people skills.
• Excellent attention to detail in delivering customer care standards.
• Good written and spoken English.
• Be able to multi-task and support all areas of the hotel.
• Flexible for early starts, late finishes, weekends and bank holidays.

Responsibilities

• Supervise, train, and schedule housekeeping staff, ensuring adherence to standards.
• Oversee inventory levels, order supplies, and manage budgets for cleaning materials and equipment.
• Maintain high cleanliness and hygiene standards and conduct regular inspections.
• Collaborate with front desk and maintenance for seamless guest experiences and timely turnover.
• Develop and enforce housekeeping procedures, safety protocols, and eco-friendly practices.
• Prepare reports on housekeeping activities, including occupancy, staff performance, and budget utilization.

Skills

Staff management

Guest service

Attention to detail

Teamwork

Communication skills

Multi-tasking

Job description

About Us

The O'Callaghan Collection is a design-led collection of Irish family-owned luxury boutique hotels located in the heart of Dublin city centre.
Each of our hotels has its own distinct character, inspired by its location and designed to deliver a unique and memorable guest experience. Proud of our heritage, we continue to invest in our properties and services to meet the evolving needs of today's travellers while maintaining the warm hospitality and personal touch that define our collection.
At the heart of everything we do is a commitment to exceptional service. We believe that memorable guest experiences are created through genuine hospitality, attention to detail, and a passion for exceeding expectations at every touchpoint.
As we continue to evolve, we are looking for individuals who share our dedication to excellence and take pride in delivering outstanding experiences. We value people who bring professionalism, enthusiasm, and a customer-focused approach to everything they do.
Joining O'Callaghan Collection means becoming part of a respected hospitality team with a reputation for quality, authenticity, and service excellence. If you are passionate about creating memorable moments for guests and contributing to a luxury hospitality experience, we would love to hear from you.

We are Caring | Proud | Accountable | Determined.

Benefits:

• Your Birthday as an extra paid day off!
• Enhanced holidays with service
• Rewards programme
• 'Refer a friend' program
• Discounted room stays - friends and family
• Discounted Food & Beverage
• The opportunity to progress - 4 Hotels in Dublin city centre
• Tax saver for travel tickets
• Bike to work scheme and a safe place to leave your bike.

Role information:

• Staff Management: Supervise, train, and schedule housekeeping staff, ensuring they adhere to standards and policies while maintaining a positive work environment.
• Inventory and Supplies: Oversee inventory levels, order supplies, and manage budgets effectively to ensure the availability of necessary cleaning materials and equipment.
• Quality Control: Implement and maintain high cleanliness and hygiene standards throughout the hotel, conducting regular inspections to ensure compliance and guest satisfaction.
• Operational Coordination: Collaborate with other hotel departments, especially front desk and maintenance, to ensure seamless guest experiences and timely room turnover.
• Procedures and Policies: Develop and enforce housekeeping procedures and policies, including safety protocols and eco-friendly practices, to uphold the hotel's reputation and standards.
• Reporting and Analysis: Prepare reports on housekeeping activities, including room occupancy, staff performance, and budget utilization, providing insights for improvements and efficiency.

Requirements:

• Have a minimum of 2-yearat manager level in a busy hotel environment.
• Provide a superb guest service and have excellent people skills
• Excellent attention to detail in delivering customer care standards
• Have good knowledge or both written and spoken English
• Be able to multi-task and be willing to help where required in all areas of the hotel.
• Excellent communications skills.
• Be able to work as part of a team and on own initiative.
• Be available and flexible for early starts and late finishes, weekends and bank holidays.