Food & Beverage Supervisor (Breakfast & Lunch)

The Davenport Hotel; Dublin; In loco; EUR 32.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Your Birthday as an extra paid day off

Enhanced holidays with service

Rewards programme

Refer a friend - €1000 reward

Discounted room stays - friends and "f

Discounted F & B when you are a guest

Progression opportunities - 4 Hotels +

Tax saver for travel tickets

Bike to work scheme

Descrizione del lavoro

O'Callaghan Collection is seeking an skilled Food & Beverage role in Dublin to lead and coordinate the F&B team, ensuring exceptional service and adherence to standards. The role focuses on guest satisfaction, quality control, and efficient operations within a luxury hotel environment.

You will work closely with chefs on menu development, promotions, and delivering memorable dining experiences while maintaining cost controls and staff performance.

Competenze

• Daily availability for shifts in a hospitality setting.
• Excellent communication with colleagues and guests.
• Strong customer care and complaint handling skills.
• Professional presentation and appearance.
• Sales-focused to enhance guest experience and revenue.
• Ability to work well in a team and manage priorities.

Mansioni

• Oversee and coordinate food and beverage staff activities.
• Ensure quality and presentation standards meet health and safety rules.
• Manage inventory, stock checks, and orders to control costs.
• Maintain high guest satisfaction and address concerns.
• Assist budgeting, cost control, and profitability strategies.
• Collaborate with chefs on menus and promotions to attract guests.

Conoscenze

Daily availability

Communication skills

Customer care

Presentation skills

Sales related skills

Teamwork

Formazione

Hospitality qualification

Strumenti

Micros

Descrizione del lavoro

About Us:

The O'Callaghan Collection is a design-led collection of Irish family-owned luxury boutique hotels located in the heart of Dublin city centre.
Each of our hotels has its own distinct character, inspired by its location and designed to deliver a unique and memorable guest experience. Proud of our heritage, we continue to invest in our properties and services to meet the evolving needs of today's travellers while maintaining the warm hospitality and personal touch that define our collection.

At the heart of everything we do is a commitment to exceptional service. We believe that memorable guest experiences are created through genuine hospitality, attention to detail, and a passion for exceeding expectations at every touchpoint.

As we continue to evolve, we are looking for individuals who share our dedication to excellence and take pride in delivering outstanding experiences. We value people who bring professionalism, enthusiasm, and a customer-focused approach to everything they do.

Joining O'Callaghan Collection means becoming part of a respected hospitality team with a reputation for quality, authenticity, and service excellence. If you are passionate about creating memorable moments for guests and contributing to a luxury hospitality experience, we would love to hear from you.

We are Caring | Proud | Accountable | Determined.

Benefits:

• Your Birthday as an extra paid day off!
• Enhanced holidays with service
• Rewards programme
• Refer a friend - €1000 reward
• Discounted room stays - friends and family
• Discounted F & B when you are a guest in any of our hotels
• The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
• Tax saver for travel tickets
• Bike to work scheme and a safe place to leave your bike.

Role information:

• Team Management: Oversee and coordinate the activities of the food and beverage staff, including hiring, training, scheduling, and performance management.
• Quality Control: Ensure that food and beverage operations meet quality standards, from preparation to presentation, maintaining consistency and adherence to health and safety regulations.
• Inventory and Ordering: Manage inventory levels, conduct regular stock checks, and place orders for food, beverages, and supplies to maintain adequate levels while controlling costs.
• Customer Service: Maintain high levels of customer satisfaction by addressing concerns, resolving complaints, and ensuring a pleasant dining experience for guests.
• Financial Management: Assist in budgeting and cost control measures, monitoring expenses, analysing financial reports, and implementing strategies to maximize profitability without compromising quality.
• Menu Development and Promotion: Collaborate with chefs to develop menus, create special promotions, and implement marketing strategies to attract guests and increase revenue.

Requirements:

• Daily morning and afternoon availability
• Previous work Experience in Food & Beverage Service
• Completed Hospitality/ Travel / Tourism qualification
• Ability to communicate with employees and customers, solve multiple problems at the same time, set up priorities, organize work and make certain decisions
• Excellent communication skills
• Excellent customer care and complain handling skills
• Excellent presentation and appearance
• Sales related skills
• Ability to use computer (desired Micros)
• Ability to deliver quality and standards
• Ability to work in team environment