12-Month SaaS Order & Billing Specialist — Hybrid Dublin

Russell Tobin

Dublin

Hybrid

EUR 60,000 - 75,000

Full time

4 days ago

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Job summary

Russell Tobin is seeking a driven Order Management professional to handle customer orders, amendments, renewals, and contract changes within SLA timelines. The role collaborates with Sales, Finance, Legal, and Revenue to resolve billing queries and ensure accurate account setups.

The ideal candidate has 5+ years in O2C/Billing in SaaS, with hands-on experience in Salesforce/HubSpot and Zuora/Stripe. This Dublin-based, hybrid, 12-month contract offers exposure to cloud marketplace orders and

Qualifications

5+ years of experience in Order Management, Billing Operations, or O2C within a SaaS or technology company.
Hands-on experience with Salesforce or HubSpot and billing platforms such as Zuora, Stripe, or similar tools.
Strong ability to review contracts, identify discrepancies, and manage multiple priorities with accuracy.
Excellent communication and problem-solving skills in a fast-paced, evolving business environment.

Responsibilities

Process and manage customer orders, amendments, renewals, and contract changes accurately within SLA timelines.
Review order forms and commercial terms, ensuring billing and account setup details are correct.
Partner with Sales, Finance, Legal, and Revenue teams to resolve order and billing queries.
Support cloud marketplace orders (AWS, Azure, Google Cloud) and help improve operational processes.