Billing Support Specialist — Hybrid Growth Role

Sigmar Recruitment; South Dublin; Hybrid; EUR 35,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Benefits package

Job summary

Sigmar Recruitment is recruiting for a Billing Support Coordinator in Dublin, offering hybrid working. You will support the Billing Manager, ensuring accurate, efficient billing processes and excellent customer service.

In this role you will investigate and resolve billing enquiries, maintain customer data, and assist with invoices, tariffs, and payment options. Strong Excel and CRM experience preferred.

Qualifications

• 2-3 years' experience in accounts receivable, credit control, billing, or invoicing type role.
• Hands-on experience with billing systems, CRM platforms, and Microsoft Excel (intermediate level or higher).
• Strong verbal and written communication skills with an ability to clearly explain complex billing situations.
• High accuracy, attention to detail, and excellent organisational and problem-solving skills.

Responsibilities

• Support the Billing Manager and deliver accurate, efficient, and customer-focused billing support.
• Act as the second point of contact for all billing-related enquiries, investigating and resolving complex issues.
• Maintain customer account data, provide professional support on invoices, tariffs, and payment options, and process account updates, adjustments, and final bills.

Skills

Billing systems

CRM platforms

Microsoft Excel

Communication skills

Attention to detail

Tools

Billing systems

CRM platforms

Microsoft Excel

Job description

Sigmar Recruitment is recruiting for a Billing Support Coordinator in Dublin, offering hybrid working. You will support the Billing Manager, ensuring accurate, efficient billing processes and excellent customer service.

In this role you will investigate and resolve billing enquiries, maintain customer data, and assist with invoices, tariffs, and payment options. Strong Excel and CRM experience preferred.