Order Management & Billing Support Specialist

Russell Tobin; Dublin; Híbrido; EUR 60.000 - 75.000; Jornada completa

Descripción de la vacante

Russell Tobin is seeking a driven Order Management professional to handle customer orders, amendments, renewals, and contract changes within SLA timelines. The role collaborates with Sales, Finance, Legal, and Revenue to resolve billing queries and ensure accurate account setups.

The ideal candidate has 5+ years in O2C/Billing in SaaS, with hands-on experience in Salesforce/HubSpot and Zuora/Stripe. This Dublin-based, hybrid, 12-month contract offers exposure to cloud marketplace orders and

Formación

• 5+ years of experience in Order Management, Billing Operations, or O2C within a SaaS or technology company.
• Hands-on experience with Salesforce or HubSpot and billing platforms such as Zuora, Stripe, or similar tools.
• Strong ability to review contracts, identify discrepancies, and manage multiple priorities with accuracy.
• Excellent communication and problem-solving skills in a fast-paced, evolving business environment.

Responsabilidades

• Process and manage customer orders, amendments, renewals, and contract changes accurately within SLA timelines.
• Review order forms and commercial terms, ensuring billing and account setup details are correct.
• Partner with Sales, Finance, Legal, and Revenue teams to resolve order and billing queries.
• Support cloud marketplace orders (AWS, Azure, Google Cloud) and help improve operational processes.

Conocimientos

Order management

Billing operations

O2C processes

Contract review

Communication skills

Herramientas

Salesforce

HubSpot

Zuora

Stripe

Descripción del empleo

Join one of the world’s fastest-growing AI innovators, where cutting-edge technology is transforming how businesses operate at a global scale. With rapid expansion, a high-growth environment, and a culture that values ownership and impact, this is an opportunity to work at the forefront of innovation while helping support a rapidly growing international customer base. You'll be part of a dynamic finance organization where your contributions are visible, meaningful, and directly tied to enabling the next generation of AI-powered solutions. Ideal for ambitious professionals who thrive in fast-paced environments, embrace continuous learning, and want to grow alongside a company shaping the future of technology.

• 12-month contract
• Dublin 2, Ireland (Hybrid)

Responsibilities:

• Process and manage customer orders, amendments, renewals, and contract changes accurately within SLA timelines.
• Review order forms and commercial terms, ensuring billing and account setup details are correct.
• Partner with Sales, Finance, Legal, and Revenue teams to resolve order and billing queries.
• Support cloud marketplace orders (AWS, Azure, Google Cloud) and help improve operational processes.

Qualifications:

• 5+ years of experience in Order Management, Billing Operations, or Order-to-Cash (O2C) within a SaaS or technology company.
• Hands-on experience with Salesforce or HubSpot and billing platforms such as Zuora, Stripe, or similar tools.
• Strong ability to review contracts, identify discrepancies, and manage multiple priorities with high accuracy.
• Excellent communication and problem-solving skills in a fast-paced, evolving business environment.

This hot job won’t be open long

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.