Workforce Planning & Analytics Analyst

Shopee; Indonesia; On-site; IDR 96,000,000 - 144,000,000; Full time

Job summary

Shopee is seeking a manpower planning analyst in Indonesia to support forecasting and staffing to meet operational KPIs. The role involves close coordination with cross-functional teams to ensure workforce availability and accurate planning data.

The position welcomes fresh graduates, requires strong numerical thinking and Excel proficiency, and benefits from a background in e-commerce operations.

Qualifications

• Bachelor's degree in any field.
• Fresh graduate is welcome to apply.
• Proficient in Excel.
• Strong numerical thinking.
• Background in e-commerce operations is a plus.
• Able to communicate effectively with related parties to ensure realistic planning figures and timelines are met.

Responsibilities

• Support manpower planning using manpower models and volume forecasts (daily, weekly, and monthly) to achieve operational KPIs.
• Monitor manpower fulfillment rates and coordinate with relevant teams to ensure workforce availability.
• Prepare and maintain productivity reports and operational data to support planning and daily operations.
• Assist in monitoring arrival curves, fulfillment performance, and related operational data to improve planning accuracy.
• Support planning and control of pallets, MHE, and warehouse consumables to ensure operational readiness for campaigns.

Skills

Strong numerical thinking

Education

Bachelor's Degree in any field

Tools

Excel

Job description

Shopee is seeking a manpower planning analyst in Indonesia to support forecasting and staffing to meet operational KPIs. The role involves close coordination with cross-functional teams to ensure workforce availability and accurate planning data.

The position welcomes fresh graduates, requires strong numerical thinking and Excel proficiency, and benefits from a background in e-commerce operations.