Watch Store Supervisor - Sales Leader & Customer Experience

Catalyst; Samarinda; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Catalyst is seeking a Store Supervisor to lead the watches retail team, drive sales performance, and ensure high customer satisfaction while developing staff. You will focus on client relationships, policy adherence, and a positive, collaborative store environment.

The role emphasizes training, visual merchandising, inventory control, and monthly sales reporting to boost brand presence and client loyalty across our Jamtangan.com Store network.

Qualifications

• 2 years of work experience as a Store Supervisor.
• Retail experience is a plus.
• Ability to manage and develop the store team.

Responsibilities

• Lead and develop the store team through inspiring hands-on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Skills

Team management

Sales skills

Customer service

Networking skills

Brand knowledge

Visual Merchandising

Job description

Catalyst is seeking a Store Supervisor to lead the watches retail team, drive sales performance, and ensure high customer satisfaction while developing staff. You will focus on client relationships, policy adherence, and a positive, collaborative store environment.

The role emphasizes training, visual merchandising, inventory control, and monthly sales reporting to boost brand presence and client loyalty across our Jamtangan.com Store network.