Watch Store Lead & Customer Experience Coach

Catalyst; Lampung; On-site; IDR 167,400,000 - 256,680,000; Full time

Job summary

Catalyst in Indonesia is seeking a Store Supervisor to lead our watch-focused team and store operations. This role involves driving sales, ensuring excellent customer service, and mentoring staff to uphold brand standards.

You will be ready to step in at the Jabotabek store as needed, fostering client loyalty and a premium in-store experience. The ideal candidate has strong leadership, proven selling and VM skills, and a customer-first attitude to help expand our brand presence and hit store

Qualifications

• 2 years of experience as Store Supervisor, preferably in retail.
• Strong team leadership and development skills.
• Proven selling skills, floor management, and VM experience.
• Excellent customer service and brand knowledge.

Responsibilities

• Lead and develop the store team through hands-on coaching.
• Build client relationships and ensure adherence to SOPs.
• Drive sales and optimize store performance.
• Create a positive work environment and empower the team.
• Maintain inventory control and monthly sales reporting.

Skills

Team management

Sales skills

Visual Merchandising

Customer service

Staff training

Job description

Catalyst in Indonesia is seeking a Store Supervisor to lead our watch-focused team and store operations. This role involves driving sales, ensuring excellent customer service, and mentoring staff to uphold brand standards.

You will be ready to step in at the Jabotabek store as needed, fostering client loyalty and a premium in-store experience. The ideal candidate has strong leadership, proven selling and VM skills, and a customer-first attitude to help expand our brand presence and hit store