WAREHOUSE & LOGISTICS MANAGER

PT BOGA MAKMUR BERJAYA ABADI; Tangerang; On-site; IDR 450,000,000 - 850,000,000; Full time

Job summary

Din Tai Fung in Indonesia seeks a Warehouse & Logistics Manager to lead end-to-end warehouse, inventory control, and distribution across our restaurant network. Reporting to the Head of Supply Chain, you will drive productivity, accuracy, and on-time deliveries while strengthening internal controls.

The ideal candidate has 10+ years in warehouse and logistics, 5+ years in a managerial role, and experience in F&B within a multi-brand group.

Qualifications

• Bachelor's degree in logistics, supply chain or related field.
• 10+ years of experience in warehouse and logistics operations.
• 5+ years in a managerial/leadership role.
• 5+ years in F&B/restaurant industry, ideally multi-brand groups.
• Experience with ERP, WMS or similar systems.

Responsibilities

• Lead end-to-end warehouse operations including receiving, storage, picking, dispatch, and inventory handling.
• Ensure inventory records are accurate and aligned with physical stock.
• Oversee end-to-end logistics from warehouse to restaurants/outlets and ensure on-time delivery.
• Develop KPIs for warehouse productivity, inventory accuracy, and service levels.
• Coach and develop warehouse and logistics teams; drive continuous improvement.
• Collaborate with PPIC, Purchasing, Central Kitchen, Operations, Finance, and QA to resolve issues.

Skills

Analytical skills

Leadership

Team management

Problem solving

Hands-on

Operational excellence

Education

Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, Operations Management, Business Administration

Tools

ERP

WMS

Job description

We are a leading international restaurant group with a growing multi-brand portfolio and network of restaurants. We are seeking an experienced Warehouse & Logistics Manager to lead and optimize our warehouse and distribution operations, ensuring inventory accuracy, product availability, and reliable on-time delivery across our restaurant network.

Reporting to the Head of Supply Chain, this role is responsible for driving day-to-day operational excellence across Warehouse, Inventory Control, Logistics & Distribution. The ideal candidate is a hands-on and results-oriented leader who can strengthen operational controls, improve productivity, and ensure consistent service levels to our restaurants.

Key Responsibilities

1. Warehouse Operations

Lead end-to-end warehouse operations, including receiving, storage, picking, dispatch, and inventory handling.

Ensure warehouse operations comply with established SOPs, safety standards, and operational controls.

Optimize warehouse layout, space utilization, manpower, and workflow to improve productivity and efficiency.

Ensure proper product handling, storage, and rotation in accordance with quality and food safety requirements.

Identify operational issues and drive corrective actions and continuous improvement.

2. Inventory Control

Ensure inventory records are accurate, up-to-date, and aligned with physical stock.

Monitor stock levels, inventory movements, stock aging, discrepancies, shrinkage, and product losses.

Ensure effective execution of stock counts, cycle counts, and stock reconciliation.

Strengthen inventory control processes to minimize discrepancies and improve stock accuracy.

Work closely with PPIC and relevant functions to support product availability and optimal inventory levels.

3. Logistics & Distribution

Lead end-to-end distribution from warehouse to restaurants/outlets.

Ensure deliveries are accurate, timely, and aligned with agreed service levels.

Manage delivery planning, routing, fleet utilization, and daily distribution activities.

Monitor delivery performance and proactively address delays, delivery issues, and service failures.

Manage the operational performance of logistics partners and third-party providers where applicable.

Identify opportunities to improve delivery efficiency and optimize distribution costs.

4. Performance & Process Improvement

Establish and monitor KPIs covering warehouse productivity, inventory accuracy, delivery performance, and service levels.

Analyze operational data to identify trends, root causes, and improvement opportunities.

Implement process improvements to increase efficiency, reliability, and scalability.

Provide timely and accurate operational reporting to the Head of Supply Chain.

Support the implementation and optimization of ERP, WMS, and other warehouse/logistics systems.

5. People Management

Lead, coach, and develop warehouse and logistics teams to achieve operational targets.

Establish clear responsibilities, performance standards, and accountability within the team.

Build a culture of operational discipline, teamwork, and continuous improvement.

Ensure effective manpower planning and workforce utilization.

6. Cross-Functional Collaboration

Work closely with PPIC, Purchasing, Central Kitchen, Operations, Finance, and QA to ensure smooth warehouse and distribution operations.

Coordinate with relevant functions to resolve inventory, warehouse, and delivery issues.

Support the Head of Supply Chain in implementing operational improvement initiatives.

Key Success Measures

Success in this role will be primarily measured by:

Inventory Accuracy — Maintain accurate inventory records and minimize stock discrepancies and product losses.

On-Time Delivery — Ensure reliable and timely delivery to all restaurants/outlets.

Warehouse Productivity — Improve warehouse efficiency, productivity, space utilization, and operational discipline.

Service Level — Ensure consistent and reliable warehouse and distribution support to restaurant operations.

Qualifications

Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Operations Management, Business Administration, or a related field.

Minimum 10 years of experience in Warehouse and Logistics operations, with strong hands-on experience in warehouse management, inventory control, distribution, and delivery operations.

Minimum 5 years of experience in a managerial or equivalent leadership position within Warehouse and Logistics.

Minimum 5 years of experience in the F&B/Restaurant industry, preferably within a multi-brand restaurant group with multiple outlets.

Proven experience managing high-volume and multi-site warehouse and distribution operations.

Strong understanding of warehouse operations, inventory control, delivery planning, routing, fleet/3PL management, and logistics performance.

Proven track record in improving inventory accuracy, on-time delivery, warehouse productivity, and operational efficiency.

Experience with ERP, WMS, or other warehouse and logistics systems.

Strong analytical, problem-solving, leadership, and team management skills.

Hands-on, disciplined, and results-oriented, with a strong focus on operational excellence and service level.

Restaurants & Cafes (Full Service) 101-1,000 employees

Once described by world renowned chef Ken Hom as the “world’s tastiest dumpling”. Din Tai Fung Xiao Long Bao dumplings have a point of difference – every dumpling is delicately hand made fresh, steamed in minutes and on your table in seconds.

Din Tai Fung is hailed by New York Times as one of the top ten gourmet restaurants in the world and further international recognition came in 2010 when the Hong Kong branch was awarded one Michelin Star.

The first Din Tai Fung that opened in 1972 was only a humble stall in Taipei. Din Tai Fung restaurants can now be found in Taiwan, Indonesia, UK, Japan, USA, Singapore, China, Hong Kong, Macau, Korea, Malaysia, Thailand, UAE and the Philippines.

Researching careers? Find all the information and tips you need on career advice.