WAITERS WAITRESSES

PT Rahmi Bali Properti; Provinsi Bali; On-site; IDR 33,480,000 - 50,220,000; Full time

Benefits offered by this job

Employee meals

Staff discount

Career progression

Job summary

PT Rahmi Bali Properti, operating The Canopy Cafe & Bar in Gianyar, Bali, is hiring enthusiastic waiters and waitresses for a contract position. You will greet guests, take orders, serve meals and drinks, and ensure a memorable dining experience.

Experience in hospitality, knowledge of Moka or Majoo, Indonesian fluency (English helpful), and a neat appearance are preferred. The role requires teamwork, cash handling, and adherence to food safety while working evenings, weekends, and holidays.

Qualifications

• Experience as waiter, waitress, cashier or similar hospitality role.
• Familiar with Moka or Majoo POS systems.
• Organized, professional and trustworthy.
• Excellent communication and interpersonal skills with a genuine passion for guest service.
• Strong numeracy and cash handling accuracy.
• Able to stay calm in fast-paced, high-pressure environments.
• Physical stamina to stand for extended periods and carry trays.
• Fluency in Indonesian; English is an advantage.
• Willing to work evenings, weekends and public holidays.
• Neat, professional appearance and willingness to wear uniform.
• Knowledge of food safety and basic dining etiquette preferred.

Responsibilities

• Greet guests warmly and seat them promptly.
• Present menus and suggest food and beverage options.
• Take accurate orders from guests.
• Relay orders to kitchen and bar staff clearly.
• Serve food and beverages promptly and accurately.
• Check in with guests to ensure satisfaction.
• Process payments accurately using till systems.
• Maintain cleanliness of dining areas and stations.
• Follow food safety and hygiene protocols.
• Collaborate with team during busy periods.
• Handle guest inquiries and complaints professionally.
• Work well as part of a team.

Skills

Customer service

Cash handling

Communication

Teamwork

Stamina

Indonesian fluency

English advantage

Tools

Moka

Majoo

Job description

About the role

The Canopy Cafe & Bar is seeking enthusiastic and professional WAITERS, WAITRESSES to join our hospitality team in Pejeng Kangin, Gianyar, Bali. This is a contract position that offers an excellent opportunity to work in the dynamic hospitality and tourism industry. As a member of our service team, you will be instrumental in delivering exceptional guest experiences and maintaining the high standards our establishment is known for. Whether you are taking orders, serving meals, or processing payments, your role is vital to ensuring our guests leave with memorable experiences.

What you'll be doing

• Greeting guests warmly and seating them at appropriate tables in a timely manner
• Presenting menus and providing knowledgeable recommendations about food and beverage options
• Taking accurate food and drink orders from guests whilst maintaining attention to detail
• Communicating orders to kitchen and bar staff clearly and efficiently
• Serving food and beverages promptly and professionally, ensuring correct items reach the correct guests
• Checking in with guests throughout their meal to ensure satisfaction and address any concerns
• Processing payments accurately using till systems and handling cash and card transactions securely
• Maintaining cleanliness and organisation of dining areas, tables and service stations
• Following food safety and hygiene protocols at all times
• Collaborating with team members to ensure smooth service during busy periods
• Handling guest inquiries and complaints professionally and courteously
• Working nicely as a team with all team members

What we're looking for

• Previous experience as a waiter, waitress, cashier or in a similar hospitality service role.
• Familiar with Operating System (Moka/Majoo)
• Organized , Professional and Trustworthy.
• Excellent communication and interpersonal skills with a genuine passion for guest service
• Strong numeracy skills and accuracy when handling cash and processing transactions
• Ability to remain calm and professional in fast-paced, high-pressure environments
• Physical stamina to stand for extended periods and carry trays safely
• Attention to detail and ability to follow instructions precisely
• Fluency in Indonesian; English language skills are advantageous
• Flexibility to work various shifts, including evenings, weekends and public holidays
• A neat, professional appearance and willingness to wear uniform standards
• Knowledge of food safety and basic dining etiquette is preferred

What we offer

• Competitive remuneration package aligned with industry standards
• Opportunity to work in a prestigious hospitality environment within the thriving Bali tourism sector
• Professional development opportunities and training in service excellence
• Collaborative team environment with supportive management
• Employee discounts and meal benefits during shifts
• Flexible contract terms to suit your availability
• Clear pathway for career progression within the hospitality industry

About us

PT Rahmi Bali Properti with THE CANOPY Cafe & Bar as the Brand is a respected hospitality property operator based in Gianyar, Bali. We are committed to providing exceptional experiences to our guests whilst maintaining the highest standards of service quality, professionalism and integrity. Our establishment is known for its welcoming atmosphere, attention to detail and dedication to excellence. We take pride in creating memorable moments for our guests and fostering a positive workplace culture where our team members can thrive and develop their careers.

Application questions

• Pernyataan mana di bawah ini yang paling mendeskripsikan hakmu bekerja di Indonesia?
• Berapa gaji bulanan yang kamu inginkan?
• Berapa tahun pengalaman kerjamu sebagai pelayan?
• Kualifikasi mana yang kamu miliki?
• How many years' experience do you have as a Cafe Waitperson?