VP, Customer Solutions Center — Indonesia (SEA)

Mastercard Inc.; Jakarta Pusat; On-site; IDR 9,000,000,000 - 9,999,999,999; Full time

Job summary

Mastercard Inc. in Jakarta heads a dynamic Customer Solutions Center for Indonesia (SEA, East). This executive will shape strategy, drive revenue growth through integrated customer solutions, and accelerate digital and authentication initiatives across the market.

You will coordinate Solution Architects, Specialist Sales, and Product Specialists, partnering with country leadership to win multi-product opportunities and influence investments and priorities across the region.

Qualifications

• Extensive leadership experience in payments, financial services, fintech, or tech.
• Proven track record of driving growth through solution selling and partnerships.
• Deep understanding of digital payments, tokenization, and authentication.
• Proven ability to lead large, geographically dispersed teams.
• Strong executive presence and stakeholder management.

Responsibilities

• Lead CSC strategy and execution across Indonesia.
• Drive commercialization of Mastercard's products, services, and value-added capabilities through integrated, customer-centric solutioning.
• Oversee and prioritize Solution Architects, Specialist Sales, Technical Architects, and Product Specialists to ensure effective deployment of resources against key opportunities.
• Establish agile cross-functional teams to develop, position, and deliver scalable customer solutions across multiple segments and markets.

Skills

Leadership experience

Payments knowledge

Stakeholder mgmt

Strategic thinking

Job description

Mastercard Inc. in Jakarta heads a dynamic Customer Solutions Center for Indonesia (SEA, East). This executive will shape strategy, drive revenue growth through integrated customer solutions, and accelerate digital and authentication initiatives across the market.

You will coordinate Solution Architects, Specialist Sales, and Product Specialists, partnering with country leadership to win multi-product opportunities and influence investments and priorities across the region.