Villa Reservations & Revenue Manager - On-Site

Bingin Villa Management; Denpasar; Hybrid; IDR 180,000,000 - 240,000,000; Full time

Job summary

Bingin Villa Management in Bali seeks a Reservations Manager to oversee inquiries, confirmations and system updates for Bingin ULUWATU. The role is full-time and hybrid on-site, based in Bingin, with close collaboration with the revenue team to optimize occupancy and rates, while ensuring top-tier guest communication.

Ideal candidates bring strong reservations and hospitality experience, channel management proficiency, and excellent English, willing to train staff and uphold service standards

Qualifications

• Strong reservations management experience with bookings and record-keeping.
• Excellent communication and customer service toward guests, owners, and teams.
• Experience in hospitality, ideally villas/hotels/resorts.
• Ability to work on-site in Denpasar with strong organizational skills.

Responsibilities

• Manage villa reservations, inquiries, and booking confirmations.
• Update reservation systems and coordinate availability with operations.
• Prepare reservation reports and monitor booking channels.
• Collaborate with revenue team to optimize occupancy and rates.
• Train and coach front-line staff on reservation procedures and guest communication best practices.

Skills

Reservations management

Customer service

Sales skills

Training & coaching

Hospitality experience

On-site work

English proficiency

Tools

Reservation systems

Channel management systems

Office software

Property management system (PMS)

Job description

Bingin Villa Management in Bali seeks a Reservations Manager to oversee inquiries, confirmations and system updates for Bingin ULUWATU. The role is full-time and hybrid on-site, based in Bingin, with close collaboration with the revenue team to optimize occupancy and rates, while ensuring top-tier guest communication.

Ideal candidates bring strong reservations and hospitality experience, channel management proficiency, and excellent English, willing to train staff and uphold service standards