Villa Reservations & Guest Experience Specialist

Bali Homes Manajemen; Kuta Utara; On-site; IDR 72,000,000 - 108,000,000; Full time

Job summary

Elite Havens Villa Management is seeking an enthusiastic, self-motivated reservations professional with excellent English, strong management and communication skills. The role requires a minimum of two years in sales, travel management, and customer service, and a proven ability to meet and exceed sales targets.

You will be customer-focused and able to thrive in a fast-paced environment, delivering exceptional service and adapting to changing priorities in Bali.

Qualifications

• Bachelor Degree holder in Tourism, Hospitality Management, or related course preferred.
• Min 2 years related work experience in sales, travel management, and customer service.
• Demonstrated ability to meet and exceed sales targets.
• Excellent negotiation, communication, and interpersonal skills.
• Customer-focused with a passion for delivering exceptional service.

Skills

Sales experience

Negotiation skills

Communication skills

Customer service focus

Team player

Education

Bachelor's degree in Tourism or Hospitality Management

Job description

Elite Havens Villa Management is seeking an enthusiastic, self-motivated reservations professional with excellent English, strong management and communication skills. The role requires a minimum of two years in sales, travel management, and customer service, and a proven ability to meet and exceed sales targets.

You will be customer-focused and able to thrive in a fast-paced environment, delivering exceptional service and adapting to changing priorities in Bali.