Villa Reservations Lead — Maximize Occupancy & Guest Joy

bingin villa management; Provinsi Bali; Hybrid; IDR 133,920,000 - 212,040,000; Full time

Job summary

amIT Global Solutions Sdn Bhd is hiring a Reservations Manager for Bingin/Uluwatu, Bali. This full-time, hybrid role on-site in Bingin focuses on managing villa reservations, handling inquiries, confirming bookings, and coordinating with property and operations teams to ensure a seamless guest experience.

You will work closely with revenue and front-line staff to optimize occupancy, prepare reports, and uphold hospitality standards. Fluency in English is required; additional languages are a plus.

Qualifications

• Experience managing villa/hospitality reservations.
• Excellent customer service and communication with guests and teams.
• Sales skills to maximize occupancy and revenue.
• Training and coaching capabilities to guide staff on procedures.
• Previous hospitality/villa/hotel/resort experience preferred.
• On-site work in Denpasar with strong organizational skills.
• Proficient in English; additional languages are a plus.

Responsibilities

• Manage all villa reservations and inquiries.
• Confirm bookings and update reservation systems.
• Coordinate availability with property and operations teams.
• Prepare reservation reports and monitor booking channels.
• Train and guide front-line staff on reservation procedures and guest communication.

Skills

Reservations management

Customer service

Sales skills

Training & coaching

On-site work

English proficiency

Tools

Reservation systems

Channel management

PMS (property management system)

Job description

amIT Global Solutions Sdn Bhd is hiring a Reservations Manager for Bingin/Uluwatu, Bali. This full-time, hybrid role on-site in Bingin focuses on managing villa reservations, handling inquiries, confirming bookings, and coordinating with property and operations teams to ensure a seamless guest experience.

You will work closely with revenue and front-line staff to optimize occupancy, prepare reports, and uphold hospitality standards. Fluency in English is required; additional languages are a plus.