Villa Reservations Manager: Drive Bookings & Revenue

Undisclosed; Kuta Utara; Presencial; IDR 180.000.000 - 340.000.000; Jornada completa

Descripción de la vacante

Bingin Villa Management seeks a proactive Reservation Manager to lead our reservation operations across OTAs, direct bookings, and travel agents in Bali. You will optimize room availability, rates, and inventory while driving revenue opportunities and ensuring accurate reservations.

This role requires strong leadership to guide the team and collaborate with Sales, Revenue, and Villa Operations. Ideal candidates have hospitality reservations experience, fluency in English, and the ability to work

Formación

• Must have hospitality reservations experience.
• Experience leading reservation teams or processes.
• Strong knowledge of OTA platforms, distribution channels, rate management and inventory control.
• Familiarity with PMS and channel management systems.
• Excellent English communication, both written and spoken.
• Ability to coordinate across departments and work independently.

Responsabilidades

• Oversee daily reservation operations across multiple booking channels (OTAs, direct bookings, travel agents).
• Manage room availability, rates, inventory, and reservation accuracy.
• Monitor performance, occupancy, booking pace, and revenue opportunities.
• Develop strategies to improve booking conversion and maximize revenue.
• Lead the reservations team and ensure service quality.
• Coordinate with Sales, Revenue Management, Villa Operations and other departments.
• Handle escalated inquiries and reservation-related issues.
• Prepare regular reservation reports and provide insights for decisions.
• Maintain relationships with guests, agents, and partners.

Conocimientos

Hospitality experience

Team leadership

OTA platforms

English communication

Cross-department coordination

Autonomy

Analytical skills

Organizational skills

Problem-solving

Herramientas

PMS

Channel management software

Descripción del empleo

Bingin Villa Management seeks a proactive Reservation Manager to lead our reservation operations across OTAs, direct bookings, and travel agents in Bali. You will optimize room availability, rates, and inventory while driving revenue opportunities and ensuring accurate reservations.

This role requires strong leadership to guide the team and collaborate with Sales, Revenue, and Villa Operations. Ideal candidates have hospitality reservations experience, fluency in English, and the ability to work