Villa Operations Supervisor | Hybrid Role in Bali

Numa Bali; Kecamatan Ubud; Hybrid; IDR 70,000,000 - 130,000,000; Full time

Job summary

NUMA Bali seeks a Villa Supervisor – Sidemen, Bali to manage daily villa operations, coordinating housekeeping, maintenance, and front-of-house while ensuring a consistently high guest experience.

You will monitor reservations, guest check-in/out, and inquiries, supervise staff, uphold safety and cleanliness, conduct inspections, and assist with cost control, inventory, and reporting in line with NUMA Bali’s brand standards.

Qualifications

• Experience in hospitality or villa management.
• Proven ability to lead, supervise, and motivate a diverse team.
• Strong organizational and time-management skills with attention to detail.

Responsibilities

• Oversee daily villa operations including housekeeping, maintenance, and front-of-house activities.
• Monitor reservations and guest check-in/check-out processes; respond to inquiries and feedback.
• Supervise and schedule villa staff; ensure safety and cleanliness standards.
• Conduct regular property inspections and coordinate with management on cost control and inventory.
• Prepare basic reports and implement service improvements aligned with NUMA Bali’s brand standards.

Skills

Staff supervision

Guest relations

Organization

Communication

Time management

Education

Hospitality diploma/degree

Tools

Property management systems

Reservations software

Job description

NUMA Bali seeks a Villa Supervisor – Sidemen, Bali to manage daily villa operations, coordinating housekeeping, maintenance, and front-of-house while ensuring a consistently high guest experience.

You will monitor reservations, guest check-in/out, and inquiries, supervise staff, uphold safety and cleanliness, conduct inspections, and assist with cost control, inventory, and reporting in line with NUMA Bali’s brand standards.