Villa Housekeeping Supervisor – Elevate Guest Experience

BALIMMO DEVELOPMENT GROUP; Provinsi Bali; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

BALIMMO DEVELOPMENT GROUP in Bali is seeking a Housekeeping Supervisor to oversee daily housekeeping across all villa areas, ensure rooms and public spaces meet brand standards, and lead a motivated team.

You will prepare staff schedules, conduct room inspections before check-in, manage supplies, and handle guest feedback while coordinating with Front Office and other departments to maintain smooth operations.

Qualifications

• Minimum education: SMA/SMK or equivalent.
• Minimum 2 years of experience in housekeeping, preferably in a hotel or villa.
• Experience as a supervisor or team leader is an advantage.
• Knowledge of housekeeping procedures, room inspection, linen management.

Responsibilities

• Supervise and coordinate daily housekeeping operations in all villa areas.
• Ensure villas are clean, tidy, and maintained to company standards.
• Prepare staff schedules and assign daily tasks to the housekeeping team.
• Conduct room inspections to ensure villas are ready before guest check-in.
• Monitor room cleaning and villa preparation during check-in and check-out.
• Check and control housekeeping supplies, linen, amenities, and equipment.
• Provide daily briefings, training, and guidance to housekeeping staff.
• Handle guest complaints related to cleanliness and housekeeping services.
• Coordinate with Front Office, Engineering, and other departments to support operations.
• Prepare daily housekeeping reports and report maintenance issues.
• Ensure all housekeeping staff follow SOPs, safety rules, and cleaning procedures.

Skills

Leadership

Staff management

Communication skills

Quality control

Education

Senior High School (SMA/SMK) or equivalent

Job description

BALIMMO DEVELOPMENT GROUP in Bali is seeking a Housekeeping Supervisor to oversee daily housekeeping across all villa areas, ensure rooms and public spaces meet brand standards, and lead a motivated team.

You will prepare staff schedules, conduct room inspections before check-in, manage supplies, and handle guest feedback while coordinating with Front Office and other departments to maintain smooth operations.