Villa Operations Lead — Guest Experience

Eclectic Villas; Tangerang; Hybrid; IDR 100,440,000 - 145,080,000; Full time

Benefits offered by this job

BPJS benefits

Job summary

Eclectic Villas in Tangerang, Indonesia, seeks a hands-on Villa Operations Supervisor to oversee front office, housekeeping, and maintenance, ensuring SOP compliance and high guest satisfaction. You will conduct inspections, plan shifts and handovers, manage inventory and ordering, resolve guest issues, and prepare daily reports.

Requirements include 2+ years in hospitality supervision, strong problem‑solving and organizational skills, and basic familiarity with Google Sheets and PMS.

Qualifications

• 2+ years hospitality supervision
• Problem-solving
• Organized
• Basic Google Sheets/PMS familiarity.

Responsibilities

• Conduct inspections and quality checks
• Plan shifts and handovers
• Manage inventory and ordering; resolve guest issues
• Prepare daily reports

Skills

Hospitality supervision

Problem-solving

Organized

Google Sheets

Tools

PMS

Job description

Eclectic Villas in Tangerang, Indonesia, seeks a hands-on Villa Operations Supervisor to oversee front office, housekeeping, and maintenance, ensuring SOP compliance and high guest satisfaction. You will conduct inspections, plan shifts and handovers, manage inventory and ordering, resolve guest issues, and prepare daily reports.

Requirements include 2+ years in hospitality supervision, strong problem‑solving and organizational skills, and basic familiarity with Google Sheets and PMS.