Villa Guest Experience Lead

PT. Impian Property Management; Provinsi Bali; Vor Ort; IDR 66.960.000 - 89.280.000; Vollzeit

Zusammenfassung

PT. Impian Property Management in Bali seeks a villa/hospitality manager to oversee guest experiences, check-in/out, and team coordination. The ideal candidate holds a Diploma/SMK in Hospitality or Tourism and has 1–2 years in a villa/hospitality managerial role with strong English skills.

You will lead housekeepers, gardeners, and pool staff, ensure smooth operations, handle issues swiftly, and ensure compliance with local regulations while delivering an amazing guest experience.

Qualifikationen

• Diploma/SMK in Hospitality or Tourism preferred; other majors welcome.
• 1–2 years in villa or hospitality managerial role.
• Good English skills (spoken and written) are a plus.
• Leadership and team management abilities are required.
• Effective communication with guests, staff and external parties.

Aufgaben

• Handle check-in and check-out.
• Arrange working schedules for housekeeping, gardener and pool staff.
• Ensure guests have an amazing experience.

Kenntnisse

Leadership

Guest experience

Communication

Negotiation

English proficiency

Team management

Ausbildung

Diploma/SMK in Hospitality or Tourism

Jobbeschreibung

PT. Impian Property Management in Bali seeks a villa/hospitality manager to oversee guest experiences, check-in/out, and team coordination. The ideal candidate holds a Diploma/SMK in Hospitality or Tourism and has 1–2 years in a villa/hospitality managerial role with strong English skills.

You will lead housekeepers, gardeners, and pool staff, ensure smooth operations, handle issues swiftly, and ensure compliance with local regulations while delivering an amazing guest experience.