Villa Host (Ubud Area)

BaliSuperHost; Kecamatan Ubud; On-site; IDR 66,960,000 - 89,280,000; Full time

Job summary

BaliSuperHost in Bali's Ubud area is seeking a friendly Villa Host to deliver exceptional guest experiences and ensure villa operations run smoothly. You will greet guests, assist with requests, and maintain high service standards.

The role requires strong communication, a proactive, detail-oriented attitude, and fluency in English. You will collaborate with housekeeping and maintenance, provide local recommendations, and help resolve issues during guests' stays.

Qualifications

• Minimum 2 years of experience in hospitality, guest services, or a Butler role preferred.
• Excellent communication and interpersonal skills.
• Proactive, attentive, and detail-oriented.
• Fluent in English (spoken and written).
• Professional, friendly, and guest-oriented attitude.
• Flexible and able to work in Ubud, Bali.

Responsibilities

• Welcome guests and provide a personalized, warm experience
• Assist guests with requests, reservations, and villa services
• Coordinate with housekeeping, maintenance, and other teams to ensure guest satisfaction
• Monitor villa readiness and ensure all facilities are operational
• Handle guest complaints professionally and resolve issues promptly
• Provide information about local attractions, experiences, and services
• Maintain records of guest requests and feedback

Skills

Excellent communication

Fluent English

Guest services

Proactive

Job description

BaliSuperHost is looking for candidates for the position of Villa Host. We are seeking friendly, communicative, and professional individuals to provide exceptional guest experiences, ensure smooth villa operations, and maintain high standards of service throughout our guests’ stay.

Key Responsibilities

Welcome guests and provide a personalized, warm experience

Assist guests with requests, reservations, and villa services

Coordinate with housekeeping, maintenance, and other teams to ensure guest satisfaction

Monitor villa readiness and ensure all facilities are operational

Handle guest complaints professionally and resolve issues promptly

Provide information about local attractions, experiences, and services

Maintain records of guest requests and feedback

Qualifications

Minimum 2 years of experience in hospitality, guest services, or a Butler role preferred

Excellent communication and interpersonal skills

Proactive, attentive, and detail-oriented

Fluent in English (spoken and written)

Professional, friendly, and guest-oriented attitude

Flexible and able to work in Ubud, Bali