Butler

PT Global Mega Servis; Provinsi Bali; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Global Mega Servis, Bali-based villa operator, seeks a dedicated Butler to welcome guests, assist with check-in, explain facilities, and ensure the villa is ready and inviting.

You will perform daily housekeeping, make beds, serve breakfast on request, coordinate with maintenance, and arrange guest services. Fluent English is required; a Diploma or Bachelor in Hospitality or Tourism is preferred; 1–2 years in hospitality or villa service; flexible hours.

Qualifications

• Diploma or Bachelor's in Hospitality/Tourism or related field.
• 1–2 years in hospitality, villa service, or a similar role.

Responsibilities

• Welcome guests on arrival and assist with check-in.
• Provide villa orientation and explain facilities.
• Perform daily housekeeping of guest rooms, bathrooms, and common areas.
• Make beds, change linens, and replace towels as needed.
• Ensure villa is clean and ready before guest arrival.
• Assist guests with daily needs and requests.
• Prepare and serve breakfast or other requested foods.
• Coordinate with maintenance to address issues.
• Respond promptly to guest inquiries and concerns.
• Arrange guest services like transportation, tours, and reservations.
• Monitor damages and report maintenance concerns.
• Maintain inventory of guest supplies and amenities.
• Uphold guest privacy and confidentiality.

Skills

Guest service

English fluency

Flexible hours

Professional appearance

Education

Diploma/Bachelor in Hospitality

Job description

We are a property company based in Bali that owns and operates several villas located in the Umalas and Canggu areas. We welcome guests from both local and international markets and are committed to providing a comfortable and high-quality stay experience. We are currently looking for a motivated, service-oriented, and detail-oriented Butler to join our growing team.

What you'll be doing

• Welcome guests upon arrival and assist with the check-in process.
• Provide a warm introduction to the villa, explaining available facilities and services.
• Perform daily housekeeping duties including cleaning guest rooms, bathrooms, and common areas of the villa.
• Make beds, change bed linens, and replace towels when required.
• Ensure the villa is clean, tidy, and well-prepared before guest arrival.
• Assist guests with their daily needs during their stay to ensure comfort and satisfaction.
• Prepare and serve breakfast or other food and beverage requests when required (such as floating breakfast).
• Coordinate with maintenance staff to address any technical or repair issues at the property.
• Respond promptly to guest inquiries, requests, or concerns in a professional and friendly manner.
• Assist in arranging guest services such as transportation, tours, restaurant reservations, or special activities.
• Monitor and report any damages, maintenance issues, or operational concerns to the Villa Coordinator or Manager.
• Maintain inventory of guest supplies and ensure amenities are always available.
• Uphold confidentiality and respect the privacy of guests at all times.

Requirements

• Male candidate.
• Minimum Diploma or Bachelor’s degree in Hospitality, Tourism, or a related field.
• Proven experience in hospitality, villa service, housekeeping, or a similar role for at least 1–2 years.
• Good understanding of guest service standards and basic housekeeping procedures.
• Friendly personality, well-groomed appearance, and professional attitude.
• Good communication and interpersonal skills.
• Able to work independently and handle multiple tasks.
• Willing to work flexible hours, including weekends or holidays if required.
• Fluent in English (spoken and written); additional languages are a plus.
• Must have a valid driving license (SIM C) is an advantage.