Villa FNB Manager

Nusantara Global Partners; Jakarta Pusat; On-site; IDR 223,200,000 - 390,600,000; Full time

Job summary

Nusantara Global Partners is seeking an experienced Villa Manager to oversee daily operations of a private luxury villa in Jakarta. You will lead staff, ensure impeccable guest experiences, and manage the property, finances, and vendor relations.

The role requires 2–3 years in villa/hotel/property management, strong leadership, and excellent English communication. Flexibility for weekends and holidays is essential to meet guest needs.

Qualifications

• 2–3 years experience in villa/hotel/property management.
• Strong leadership and organizational skills.
• Excellent communication in English; Bahasa Indonesia preferred; Mandarin a plus.
• Flexible hours, weekends and holidays.

Responsibilities

• Oversee daily operations of the villa.
• Ensure property is well-maintained, clean and functioning.
• Supervise housekeeping, gardening, security, and maintenance.
• Recruit, train, schedule, and manage villa staff.
• Monitor staff performance and maintain discipline.
• Conduct regular staff meetings.
• Provide VIP-level guest services and manage guest requests.
• Schedule routine maintenance and inspections; liaise with chef for guest menus.
• Track and restock supplies; manage villa budget and expenses.
• Handle petty cash and invoices; prepare operational reports.

Skills

Leadership

Organizational skills

Communication skills

English proficiency

Job description

We are seeking an experienced and highly organized Villa Manager to oversee daily operations of a private luxury villa. The ideal candidate will ensure exceptional guest experience, manage staff, maintain the property, and handle administrative and financial responsibilities efficiently.

Key Responsibilities :

Oversee daily operations of the villa

Ensure property is well- maintained, clean and functioning

Supervise housekeeping, gardening, security, and maintenance

2. Staff Management

Recruit, train, schedule, and manage villa staff

Monitor staff performance and maintain discipline

Conduct regular meetings with staff

3. Guest Services

Ensure VIP-level hospitality services

Handle guest in & out

Manage guest requests and complaints professionally

4. Maintenance & Inventory

Schedule routine maintenance and inspections

Manage the guest menu list and liaise with the chef and staff to ensure smooth coordination and exceptional guest experience

Track and restock supplies

Manage villa budget and expenses

Handle petty cash and invoices

Prepare operational reports

Requirements:

Must-Have

Minimum 2-3 years experience in villa/hotel/property management

Strong leadership and organizational skills

Good communication skills (English is required; Bahasa Indonesia preferred; Mandarin is a plus)

Problem-solving mindset and attention to detail

Willing to work flexible hours, weekends and holidays

Personality Traits :

Honest & trustworthy

Calm under pressure

Customer-oriented