Venue Operations & Guest Experience Lead

Corner House Group; Kuta; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Corner House Group is seeking a venue operations assistant to support the Venue Manager in daily tasks, ensure a clean and safe environment, and maintain high service standards. The role requires strong leadership, good communication, and the ability to coordinate staff across shifts.

Ideal candidates will have background in hospitality or events, willingness to work weekends/holidays, and basic computer skills to handle administrative duties. English is a plus and professionalism is essential.

Qualifications

• Minimum education: SMA/SMK or Diploma in Hospitality, Tourism, or Management is an advantage.
• Experience in hospitality, events, restaurants, or venue operations is an advantage.
• Strong leadership and team coordination abilities.
• Excellent communication and interpersonal skills.
• Able to assist the Venue Manager in supervising daily operations.
• Ensure venue cleanliness, organization, safety and comfort.

Responsibilities

• Assist Venue Manager in supervising daily venue operations.
• Ensure cleanliness, organization, safety and comfort of the venue.
• Handle customer or guest complaints professionally.
• Organize work schedules and assign tasks to staff.
• Work under pressure to meet operational targets.
• Willing to work shifts, including weekends and public holidays.
• Basic computer skills for administrative tasks.
• Coordinate staff and manage routine tasks to maintain service standards.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Staff scheduling

Problem solving

Decision making

Team coordination

Working under pressure

Education

Senior High School or Diploma in Hospitality/Management

Tools

Basic computer skills

Job description

Corner House Group is seeking a venue operations assistant to support the Venue Manager in daily tasks, ensure a clean and safe environment, and maintain high service standards. The role requires strong leadership, good communication, and the ability to coordinate staff across shifts.

Ideal candidates will have background in hospitality or events, willingness to work weekends/holidays, and basic computer skills to handle administrative duties. English is a plus and professionalism is essential.