Vendor Performance & Fulfillment Strategy Lead

Shopee; Indonesia; Vor Ort; IDR 180.000.000 - 320.000.000; Vollzeit

Zusammenfassung

Shopee is seeking a role focused on optimizing fulfillment with vendor partners. You will design vendor models, monitor SLAs, and balance cost with flexibility across campaigns.

Key responsibilities include vendor performance management, cost control, procurement collaboration, workforce planning for peak periods, daily operations support, and data-driven reporting to drive continuous improvement.

Qualifikationen

• Responsibilities center on managing vendor performance, planning fulfillment and cost strategies.
• Experience with procurement collaboration or vendor management is beneficial.

Aufgaben

• Vendor Performance Management: Monitor and drive vendor performance across manpower vendors, ensuring service level adherence, daily operational support, and campaign readiness.
• Fulfillment Planning & Strategy: Design vendor model based on request from operations, balancing cost, flexibility, and workforce commitment. Continuously assess volume trends and adjust fulfillment strategy accordingly.
• Cost Control & Procurement Collaboration: Ensure service cost competitiveness by leading initiatives such as price benchmarking, vendor bidding, and cost negotiation. Collaborate and ensure vendor selection aligns with business needs and market conditions.
• Workforce Flexibility & Campaign Readiness: Plan manpower fulfillment across all logistics sites during peak campaigns in advance. Coordinate with vendors to ensure headcount readiness and determine incentive schemes by shift, adapting to changes and learning from previous campaign performance.
• Daily Operations: Support team members in day-to-day tasks such as workforce allocation, time attendance tracking, vendor reporting, and invoice support.
• Vendor Compliance & SLA Monitoring: Ensure vendors supply manpower as per agreed specifications. Monitor compliance, quality, and productivity issues; make adjustments where necessary.
• Contract & Commercial Management: Review and manage vendor contracts, ensuring alignment with evolving operational and business strategies. Support annual vendor performance reviews and contract renewal planning.
• Data Analysis & Reporting: Analyze performance data to identify trends, gaps, and improvement opportunities in both cost and operational efficiency.

Jobbeschreibung

Shopee is seeking a role focused on optimizing fulfillment with vendor partners. You will design vendor models, monitor SLAs, and balance cost with flexibility across campaigns.

Key responsibilities include vendor performance management, cost control, procurement collaboration, workforce planning for peak periods, daily operations support, and data-driven reporting to drive continuous improvement.