Vendor Management

Fresh Factory; Jakarta Utara; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Fresh Factory is seeking a Vendor Manager to build and sustain strong relationships with suppliers, ensuring performance and compliance with SLAs. You will coordinate onboarding, contracts, and data integrity across cross-functional teams.

The role requires 2–3 years in vendor-related roles, strong negotiation and analytical skills, and proficiency in Excel/Sheets. Fast-paced environment; hyperlocal services enabling quick delivery and distribution will be central to daily tasks.

Qualifications

• Bachelor’s degree or higher in Business, Management, Supply Chain, or related field.
• 2–3 years of experience in Vendor Management, Procurement, Operations, or related roles.
• Strong communication and negotiation skills.
• Good analytical and problem-solving skills.
• Proficiency in Microsoft Excel/Google Sheets.
• Detail-oriented and well-organized.
• Able to work independently and collaborate with cross-functional teams.
• Able to work in a fast-paced environment.

Responsibilities

• Manage and maintain relationships with vendors.
• Monitor vendor performance, SLA, and service quality.
• Coordinate vendor onboarding, documentation, and contracts.
• Monitor vendor deliverables and ensure compliance with agreed terms.
• Handle vendor issues and coordinate resolutions with internal teams.
• Evaluate vendor performance and identify opportunities for improvement.
• Support vendor negotiation and contract renewal.
• Maintain vendor data and prepare regular reports.

Skills

Vendor management

Negotiation

Communication

Analytical

Excel

Cross-functional

Attention to detail

Education

Bachelor’s degree in Business/Management/Supply Chain

Tools

MS Excel

Google Sheets

Contract management

Job description

Manage and maintain relationships with vendors.

Monitor vendor performance, SLA, and service quality.

Coordinate vendor onboarding, documentation, and contracts.

Monitor vendor deliverables and ensure compliance with agreed terms.

Handle vendor issues and coordinate resolutions with internal teams.

Evaluate vendor performance and identify opportunities for improvement.

Support vendor negotiation and contract renewal.

Maintain vendor data and prepare regular reports.

Requirements:

Bachelor’s degree in Business, Management, Supply Chain, or related field.

2–3 years of experience in Vendor Management, Procurement, Operations, or related roles.

Strong communication and negotiation skills.

Good analytical and problem-solving skills.

Proficient in Microsoft Excel/Google Sheets.

Detail-oriented and well-organized.

Able to work independently and collaborate with cross-functional teams.

Able to work in a fast-paced environment.

Hyperlocal, Cold Chain Fulfillment & Enabler company which provides services:

• - Helps businesses to reach their customers faster and more efficient
• - Enables businesses to expand the sales distribution through e-commerce