Unit Manager (Surabaya)

Sunshine Food Group; Surabaya ꦱꦸꦫꦧꦪ; Vor Ort; IDR 48.000.000 - 72.000.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Career development

Exposure to healthcare operations

Collaborative environment

Zusammenfassung

PT Sunshine Food International invites a dedicated Unit Manager – Hospital Catering to oversee daily hospital catering operations in Surabaya. You will lead on-site kitchen, production, and service teams, ensuring safe, high-quality meals while meeting client requirements and HACCP standards.

Responsibilities include optimizing food safety, supervising staff, managing scheduling and expenses, and collaborating with dietitians and hospital partners to deliver reliable service.

Qualifikationen

• Bachelor's degree in Hospitality Management, Nutrition, Food Technology, Business Management, or related field.
• 3–5 years of experience in catering operations, food service, hospitality, healthcare, or similar.
• Previous experience managing hospital catering operations will be highly preferred.
• Strong leadership and people management skills with the ability to lead multidisciplinary operational teams.
• Good understanding of food safety regulations, HACCP, GMP, hygiene, and sanitation standards.

Aufgaben

• Oversee the daily operations of the hospital catering unit to ensure efficient and uninterrupted service delivery.
• Lead, supervise, and develop kitchen, production, and service teams to achieve operational excellence.
• Ensure food production and meal distribution comply with company standards, client requirements, and food safety regulations.
• Monitor food quality, portion control, hygiene, sanitation, and overall service standards.
• Manage manpower scheduling, attendance, productivity, and workforce planning to support operational needs.
• Coordinate with hospital representatives, dietitians, and internal departments to ensure timely and accurate meal services.
• Monitor inventory levels, food costs, and operational expenses while minimizing waste and optimizing resources.
• Ensure compliance with HACCP, GMP, sanitation, hygiene standards, and company Standard Operating Procedures (SOPs).
• Investigate operational issues, customer feedback, and service complaints, implementing corrective and preventive actions where necessary.
• Prepare operational reports, monitor key performance indicators (KPIs), and recommend continuous improvement initiatives.
• Support new operational initiatives, process improvements, and company projects to enhance service quality and operational efficiency.

Kenntnisse

Leadership

People Management

Food Safety

HACCP GMP

Planning & Organization

Communication

Stakeholder Management

Operational Reporting

Ausbildung

Bachelor's Degree in Hospitality Management

Bachelor's Degree in Nutrition

Bachelor's Degree in Food Technology

Bachelor's Degree in Business Management

Tools

Microsoft Office

Jobbeschreibung

PT Sunshine Food International is looking for a dedicated and operationally driven Unit Manager – Hospital Catering to oversee the daily operations of our hospital catering services. This role is responsible for ensuring the smooth delivery of safe, high-quality food services while maintaining compliance with food safety standards, client requirements, and operational excellence. The successful candidate will lead on-site teams, manage operational performance, and collaborate with internal and external stakeholders to deliver exceptional service in a hospital environment.

Key Responsibilities

• Oversee the daily operations of the hospital catering unit to ensure efficient and uninterrupted service delivery.
• Lead, supervise, and develop kitchen, production, and service teams to achieve operational excellence.
• Ensure food production and meal distribution comply with company standards, client requirements, and food safety regulations.
• Monitor food quality, portion control, hygiene, sanitation, and overall service standards.
• Manage manpower scheduling, attendance, productivity, and workforce planning to support operational needs.
• Coordinate with hospital representatives, dietitians, and internal departments to ensure timely and accurate meal services.
• Monitor inventory levels, food costs, and operational expenses while minimizing waste and optimizing resources.
• Ensure compliance with HACCP, GMP, sanitation, hygiene standards, and company Standard Operating Procedures (SOPs).
• Investigate operational issues, customer feedback, and service complaints, implementing corrective and preventive actions where necessary.
• Prepare operational reports, monitor key performance indicators (KPIs), and recommend continuous improvement initiatives.
• Support new operational initiatives, process improvements, and company projects to enhance service quality and operational efficiency.

What We're Looking For

• Bachelor's Degree in Hospitality Management, Nutrition, Food Technology, Business Management, or a related field.
• Minimum 3–5 years of experience in catering operations, food service, hospitality, healthcare, or a similar industry.
• Previous experience managing hospital catering operations will be highly preferred.
• Strong leadership and people management skills with the ability to lead multidisciplinary operational teams.
• Good understanding of food safety regulations, HACCP, GMP, hygiene, and sanitation standards.
• Strong planning, organizational, and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Able to work under pressure in a fast-paced operational environment.
• Proficient in Microsoft Office and operational reporting.
• Willing to work on-site and support operational requirements, including weekends or public holidays when necessary.

What We OfferAt PT Sunshine Food International, we believe our people are our greatest asset. We provide a collaborative work environment where operational excellence, continuous learning, and career development are encouraged. Joining our team means you'll enjoy:

• Competitive salary and attractive benefits package.
• Career development and leadership growth opportunities.
• Exposure to healthcare and institutional food service operations.
• A collaborative and supportive working environment.
• Opportunities to contribute to operational excellence and customer satisfaction.

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