Hospital Catering Operations Lead

Sunshine Food Group; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 48,000,000 - 72,000,000; Full time

Benefits offered by this job

Competitive salary

Career development

Exposure to healthcare operations

Collaborative environment

Job summary

PT Sunshine Food International invites a dedicated Unit Manager – Hospital Catering to oversee daily hospital catering operations in Surabaya. You will lead on-site kitchen, production, and service teams, ensuring safe, high-quality meals while meeting client requirements and HACCP standards.

Responsibilities include optimizing food safety, supervising staff, managing scheduling and expenses, and collaborating with dietitians and hospital partners to deliver reliable service.

Qualifications

• Bachelor's degree in Hospitality Management, Nutrition, Food Technology, Business Management, or related field.
• 3–5 years of experience in catering operations, food service, hospitality, healthcare, or similar.
• Previous experience managing hospital catering operations will be highly preferred.
• Strong leadership and people management skills with the ability to lead multidisciplinary operational teams.
• Good understanding of food safety regulations, HACCP, GMP, hygiene, and sanitation standards.

Responsibilities

• Oversee the daily operations of the hospital catering unit to ensure efficient and uninterrupted service delivery.
• Lead, supervise, and develop kitchen, production, and service teams to achieve operational excellence.
• Ensure food production and meal distribution comply with company standards, client requirements, and food safety regulations.
• Monitor food quality, portion control, hygiene, sanitation, and overall service standards.
• Manage manpower scheduling, attendance, productivity, and workforce planning to support operational needs.
• Coordinate with hospital representatives, dietitians, and internal departments to ensure timely and accurate meal services.
• Monitor inventory levels, food costs, and operational expenses while minimizing waste and optimizing resources.
• Ensure compliance with HACCP, GMP, sanitation, hygiene standards, and company Standard Operating Procedures (SOPs).
• Investigate operational issues, customer feedback, and service complaints, implementing corrective and preventive actions where necessary.
• Prepare operational reports, monitor key performance indicators (KPIs), and recommend continuous improvement initiatives.
• Support new operational initiatives, process improvements, and company projects to enhance service quality and operational efficiency.

Skills

Leadership

People Management

Food Safety

HACCP GMP

Planning & Organization

Communication

Stakeholder Management

Operational Reporting

Education

Bachelor's Degree in Hospitality Management

Bachelor's Degree in Nutrition

Bachelor's Degree in Food Technology

Bachelor's Degree in Business Management

Tools

Microsoft Office

Job description

PT Sunshine Food International invites a dedicated Unit Manager – Hospital Catering to oversee daily hospital catering operations in Surabaya. You will lead on-site kitchen, production, and service teams, ensuring safe, high-quality meals while meeting client requirements and HACCP standards.

Responsibilities include optimizing food safety, supervising staff, managing scheduling and expenses, and collaborating with dietitians and hospital partners to deliver reliable service.