Underwriting

Prudential Indonesia (PT Prudential Life Assurance); Jakarta Pusat; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Prudential Indonesia (PT Prudential Life Assurance) invites an experienced Life Underwriter to join our underwriting team in Jakarta. You will perform complete initial underwriting for SPAJ applications, review documents, analyze information, and determine risk within authorized limits.

You will collaborate with leaders, ensure turnaround times, maintain documentation, and pursue ongoing professional development through training or certifications.

Qualifications

• Bachelor's degree in Insurance or Public Health (medical doctor or biology preferred).
• Strong analytical and decision-making skills.
• High attention to detail and accuracy.
• Ability to manage multiple cases within service turnaround times.
• Pleasing personality, good attitude and teamwork.
• Good communication and coordination skills.
• Ability to guide and support junior underwriting staff when required.

Responsibilities

• Perform complete initial underwriting for new business applications (SPAJ), including non-medical and medical cases.
• Review the completeness and validity of documents in accordance with SOPs.
• Analyze underwriting information, including SPAJ answers, amendments, and supporting documents (medical, legal, financial).
• Assess risk and determine underwriting decisions: standard, exclusion, substandard, postpone, or decline, within the authorized limit.
• Issue administrative and medical requirements as part of the underwriting process.
• Ensure underwriting decisions are accurate, well-documented, and compliant with internal policies and regulatory requirements.

Skills

Analytical thinking

Decision making

Attention to detail

Team collaboration

Communication

Mentoring junior staff

Education

Bachelor's degree in Insurance or Public Health (medical doctor or biology preferred)

Tools

Life Asia or equivalent platforms

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Responsibilities:

• Perform complete initial underwriting for new business applications (SPAJ), including non‑medical and medical cases.
• Review the completeness and validity of documents in accordance with applicable SOPs.
• Analyze underwriting information, including SPAJ answers, amendments, and supporting documents (medical, legal, and financial).
• Assess risk and determine appropriate underwriting decisions: standard, exclusion, substandard, postpone, or decline, within the authorized limit.
• Issue administrative and medical requirements as part of the underwriting process.
• Ensure underwriting decisions are accurate, well‑documented, and compliant with internal policies and regulatory requirements.

2. Authority & Case Handling

• Approve non‑JET underwriting cases within the assigned sum assured authority limit.
• Escalate cases that exceed underwriting authority or do not meet approval criteria to the appropriate level or pending underwriters for further review.
• Process additional documents received after SPAJ submission and reassess underwriting decisions where applicable.

3. Team Support & Coordination

• Support and collaborate with Leader and others underwriting team members in daily underwriting activities.
• Ensure service standards and turnaround time are consistently achieved.
• Provide technical input and clarification on underwriting cases when required.

4. Personal Underwriting

• Conduct personal underwriting for cases within the assigned authority limit.
• Ensure consistency between personal underwriting decisions and team underwriting outcomes.

5. Compliance & Quality

• Ensure underwriting activities comply with company policies, underwriting manuals, reinsurance guidelines, and regulatory requirements.
• Maintain proper documentation and audit trail for all underwriting decisions.

6. Personal Development

• Continuously enhance underwriting knowledge and technical competency through training, professional courses, or certification programs (e.g. risk management or underwriting-related modules).

Requirements:

1. Qualifications:

• Bachelor’s degree of Insurance, Public Health (medical doctor or biology is preferred.
• Strong analytical and decision‑making skills
• High attention to detail and accuracy
• Ability to manage multiple cases within defined service turnaround times
• Pleasant personality, good attitude and good teamworking.
• Good communication and coordination skills
• Ability to guide and support junior underwriting staff when required

2. Experience:

• Minimum 3–5 years of experience in life underwriting, including hands‑on experience with initial underwriting, non‑medical and medical underwriting, standard and substandard risk assessment.
• Proven experience handling underwriting cases independently within an assigned authority limit.

3. Technical & Professional Knowledge:

• Life underwriting principles and risk assessment
• Medical, financial, and non‑medical underwriting evaluation
• Familiarity with underwriting systems (e.g. Life Asia or equivalent platforms).

Prudential is an equal opportunity employer.

We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.