M - Agency & Health Product Implementation

Prudential; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Prudential seeks a Product Implementation Leader to drive end-to-end delivery of product initiatives, aligning roadmaps with strategy and ensuring readiness across Product, IT, Operations, and Compliance in Jakarta.

You will coordinate with multiple stakeholders, manage UAT, and provide executive updates to governance forums, supporting successful launches and ongoing improvements.

Responsibilities

• Lead end-to-end implementation of product initiatives from planning to post-launch stabilization.
• Ensure implementation roadmap aligned with product calendar and business strategy.
• Ensure operational readiness across all functions including Product, Operations, IT, Distribution, Risk, and Compliance for product development project.
• Drive timely delivery of product implementation with strong ownership of milestones and outcomes.
• Lead coordination across multiple stakeholders (Product, IT, Customer, Distribution, Finance, Risk, Legal) on system delivery/enhancement/testing process.
• Facilitate alignment sessions, working groups, and steering committees.
• Ensure effective communication and transparency across all parties.
• Act as the key liaison between Product leadership and execution teams.
• Oversee and guide User Acceptance Testing (UAT) processes to ensure readiness for launch.
• Ensure system readiness (e.g. ePOS, platforms) aligns with product design and business requirements.
• Drive resolution of system, process, or customer journey issues prior to launch.
• Provide regular updates on UAT progress to Chief Product Officer and/or other senior leadership (if needed).
• Support the preparation of materials for Product Development Committee (PDC), governance forums, and taskforces.
• Ensure reporting is accurate, concise, and decision-oriented.

Skills

Product implementation

Stakeholder management

UAT oversight

Cross-functional coordination

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Product Implementation Leadership

• Lead end-to-end implementation of product initiatives from planning to post-launch stabilization.
• Ensure implementation roadmap aligned with product calendar and business strategy.
• Ensure operational readiness across all functions including Product, Operations, IT, Distribution, Risk, and Compliance for product development project.
• Drive timely delivery of product implementation with strong ownership of milestones and outcomes.

Cross-Functional Coordination & Stakeholder Management

• Lead coordination across multiple stakeholders (Product, IT, Customer, Distribution, Finance, Risk, Legal) on system delivery/enhancement/testing process.
• Facilitate alignment sessions, working groups, and steering committees.
• Ensure effective communication and transparency across all parties.
• Act as the key liaison between Product leadership and execution teams.

Product Development Support & UAT Oversight

• Oversee and guide User Acceptance Testing (UAT) processes to ensure readiness for launch.
• Ensure system readiness (e.g. ePOS, platforms) aligns with product design and business requirements.
• Drive resolution of system, process, or customer journey issues prior to launch.

Executive Reporting & Governance Forums

• Provide regular updates on UAT progress to Chief Product Officer and/or other senior leadership (if needed).
• Support the preparation of materials for Product Development Committee (PDC), governance forums, and taskforces.
• Ensure reporting is accurate, concise, and decision-oriented.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn