Uluwatu Receptionist & Sales Assistants

Awild Store; Provinsi Bali; On-site; IDR 50,778,000 - 60,822,000; Full time

Benefits offered by this job

Monthly salary 5,000,000 IDR

2% commission on Awild products sold

5% service charge shared among staff

BPJS Ketenagakerjaan & Kesehatan

Uniform provided

Job summary

Awild Store in Uluwatu, Bali, is seeking a full-time Receptionist & Sales Assistant to greet customers, support sales, and maintain the shop and upstairs facial studio.

You will handle calls, emails, payments, restock displays, and assist the sales team while delivering a warm, professional service in English and Indonesian. Competitive monthly salary with commissions and benefits.

Qualifications

• Experience in a customer service or retail role.
• Excellent communication and interpersonal skills.
• Ability to handle cash and card payments with accuracy.
• Proficiency with point-of-sale systems and office tech.
• Fluent in English and Indonesian, both spoken and written.

Responsibilities

• Greet and welcome customers in a friendly, professional manner.
• Handle all calls, emails and customer inquiries efficiently.
• Assist customers with purchases and provide excellent service.
• Maintain reception area, keeping it clean and presentable.
• Support sales team with administrative tasks.
• Handle cash/card payments and ensure accurate accounting.
• Restock and organise product displays.
• Adhere to company policies and procedures.

Skills

Customer service

Retail experience

Cash handling

POS systems

Bilingual English/Indonesian

Multitasking

Tools

POS systems

Job description

Awild Store' is seeking a full-time Receptionist & Sales Assistant to join our team in our Uluwatu location in Bali. In this varied and fast-paced role, you will be the first point of contact for our customers, providing a warm and welcoming experience whilst also being part of our sales team. With a focus on exceptional customer service, you will play a vital part in the smooth running of our downstairs store shop and organisation of our upstairs facial studio.

What you\'ll be doing

Greeting and welcoming customers to the store in a friendly and professional manner

Handling all incoming calls, emails and customer enquiries efficiently and effectively

Providing excellent customer service and assisting customers with their purchases

Maintaining the reception area and ensuring it is clean, tidy and well-presented at all times

Supporting the sales team with administrative tasks as required

Handling cash and card payments, ensuring accurate accounting

Restocking and organising product displays

Adhering to all company policies and procedures

What we\'re looking for

Previous experience in a customer service or retail role, ideally as a Receptionist or Sales Assistant

Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds

Strong organisational and multitasking abilities, with a keen eye for detail

Proficient in using office equipment and technology, including point-of-sale systems

A friendly, professional and approachable demeanour

Fluency in both English and Indonesian, with the ability to communicate effectively in both languages

A genuine passion for providing exceptional customer service

What we offer

At Awild Store', we are committed to creating a positive and supportive work environment for our employees. We offer a competitive salary and additional benefits, including:

• 5,000,000 IDR Monthly Base salary. Salary will be paid on the last day of each month.
• 2% Commission on Awild products sold by yourself. Commission will start to be paid in your monthly salary once training is complete.
• 5% service charge to be split evenly between all therapists and receptionists.
• BPJS Ketenagakerjaan & Kesehatan payments made monthly by the company.
• Awild clothing products given to wear as uniform, and must be worn at all times whilst working in the shop.

About us

Awild Store' is a leading retailer of natural skincare products in Bali. With a focus on providing high-quality goods and exceptional customer service, we have established a reputation as a trusted and respected brand. As we continue to grow and expand, we are always on the lookout for passionate and talented individuals to join our team.

If you\'re excited about the prospect of becoming our next Uluwatu Receptionist & Sales Assistant, we\'d love to meet you!