Sales Surfboard ( ULUWATU -BALI)

Dharma uluwatu; Kuta Selatan; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Beachside location

Competitive remuneration

Growth opportunities

Job summary

Dharma Uluwatu in South Kuta, Bali seeks a Sales Surfboard Specialist to lead in-store customer service and drive surfboard sales. You will greet guests, explain board designs, assist selections, and process transactions at the POS.

The role requires energy, teamwork, and passion for surfing; you'll maintain displays, handle inventory, and stay updated on new arrivals and promotions.

Qualifications

• Previous retail or customer service experience is expected.
• Genuine passion for surfing and knowledge of surfboards preferred or a willingness to develop.

Responsibilities

• Greet customers and provide expert product knowledge on surfboards.
• Assist customers in selecting boards based on skill, weight, height and preferences.
• Process sales transactions accurately using POS systems.
• Maintain an organized, visually appealing retail space and displays.
• Conduct regular stock counts and monitor inventory levels.
• Build customer relationships and encourage repeat business.
• Answer inquiries about surfboard care and warranties.
• Collaborate with team to meet sales targets.
• Stay informed about new arrivals and promotions.

Skills

Customer service

Sales

Surfing knowledge

Communication

Cash handling

Tools

POS systems

Job description

About the role

We are seeking a passionate and energetic Sales Surfboard specialist to join the Dharma Uluwatu team in South Kuta, Bali. This is a full-time position where you will be at the forefront of our retail operations, delivering exceptional customer service and driving sales in our dynamic surfboard retail environment. Your role will be instrumental in creating memorable experiences for our customers whilst contributing to the growth and success of our business in one of Bali's most vibrant coastal locations.

What you'll be doing

Greeting customers and providing expert product knowledge about our surfboard range, including materials, designs and specifications

Assisting customers in selecting the right surfboard based on their skill level, weight, height and surfing preferences

Processing sales transactions accurately and efficiently using point-of-sale systems

Maintaining an organised and visually appealing retail environment, including stock displays and merchandise arrangement

Conducting regular stock counts and monitoring inventory levels to ensure product availability

Building strong customer relationships and encouraging repeat business through exceptional service and product recommendations

Answering customer enquiries about surfboard care, maintenance and warranty information

Collaborating with team members to achieve sales targets and contribute to a positive team atmosphere

Staying current with new product arrivals, promotions and industry trends to share with customers

What we're looking for

Previous retail or customer service experience, preferably in sports, outdoor or lifestyle retail

Genuine passion for surfing and knowledge of surfboards, or a strong willingness to develop expertise in this area

Excellent communication skills with the ability to engage customers and explain technical product features in an accessible manner

Strong numerical and cash handling abilities with attention to detail

Ability to work flexibly, including weekends and peak tourist seasons

Physical fitness and capability to handle and move surfboards and other retail stock

Fluency in English; additional languages such as Indonesian or Mandarin are advantageous

A positive attitude, reliability and a commitment to providing outstanding customer service

Basic computer skills and familiarity with point-of-sale systems

What we offer

Dharma Uluwatu is committed to supporting the wellbeing and professional development of our team members. We offer competitive remuneration, a dynamic and supportive working environment, and the opportunity to be part of a growing retail business in Bali's thriving tourism and lifestyle sector. You will work in a beautiful beachside location, surrounded by the passion and energy of the surfing community, which makes this an exceptional place to build your career in retail.

About us

Dharma Uluwatu is a leading retail destination for premium surfboards and related lifestyle products in South Kuta, Bali. We are dedicated to serving the local and international surfing community with high-quality products, expert advice and exceptional customer experiences. Our store is a hub for surf enthusiasts, tourists and locals alike, and we take pride in our commitment to the sport and the vibrant culture of Bali.