Ubud-Based Restaurant Outlet Leader - Ops Excellence

Fold Artisan Bakery; Kecamatan Ubud; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Fold Artisan Bakery in Ubud, Bali is seeking an experienced Restaurant Outlet Manager to oversee daily operations and deliver exceptional service. You will supervise FOH and Kitchen coordination, manage rosters, control costs, and monitor inventory while maintaining SOPs.

Ideal candidates have 3+ years in restaurant/outlet management, strong English communication, leadership skills, and the ability to handle guest feedback under pressure in a busy F&B environment.

Qualifications

• Based in Bali or willingness to relocate to Ubud
• 3+ years of experience in Restaurant/Outlet Management
• Strong F&B operations experience
• Proficient in English (spoken and written)
• Strong leadership and team management skills
• Good coordination between FOH and Kitchen
• Excellent guest service and problem-solving under pressure
• Understanding of sales, inventory, and cost control

Responsibilities

• Oversee daily restaurant operations and ensure smooth service
• Supervise outlet team, including rostering and performance
• Coordinate between FOH, Kitchen, and Bar
• Maintain service quality, food hygiene, and SOPs
• Handle guest feedback and resolve complaints professionally
• Monitor sales, wastage, and operating costs
• Prepare daily/weekly operational reports

Skills

English proficiency

Leadership

F&B operations

Guest service

Operations management

Team management

Job description

Fold Artisan Bakery in Ubud, Bali is seeking an experienced Restaurant Outlet Manager to oversee daily operations and deliver exceptional service. You will supervise FOH and Kitchen coordination, manage rosters, control costs, and monitor inventory while maintaining SOPs.

Ideal candidates have 3+ years in restaurant/outlet management, strong English communication, leadership skills, and the ability to handle guest feedback under pressure in a busy F&B environment.